Cannot change email details for User in SBS 2003 R2

Posted on 2009-02-18
Medium Priority
Last Modified: 2012-08-13
I have an SBS 2003 machine and am having problems correcting the email address.

The User's name is say John Smith - when I send emails from Outlook, the name sent is the full JohnSmith@domainname.co.uk, when I want it to be John@domainname.co.uk.

I have gone into 'Server Management' > 'Manage Users', clicked on the User Properties, changed email address on 'General' tab as well as going to 'Email addresses' tab and making John@domainname.co.uk the primary address and removing the JohnSmith one.

The problem is that after 5 minutes or so, the settings revert back!

Any help appreciated as its driving me nuts!
Question by:CSHTech
LVL 21

Accepted Solution

suppsaws earned 1500 total points
ID: 23669403
Hello CSHTech,

uncheck the checkbox under that, use default mailbox policy, that is the solution.



Author Closing Comment

ID: 31548210
The email alias was the culprit but this answer helped - 250 points. Thanks.

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