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Cannot change email details for User in SBS 2003 R2

CSHTech asked
Medium Priority
Last Modified: 2012-08-13
I have an SBS 2003 machine and am having problems correcting the email address.

The User's name is say John Smith - when I send emails from Outlook, the name sent is the full JohnSmith@domainname.co.uk, when I want it to be John@domainname.co.uk.

I have gone into 'Server Management' > 'Manage Users', clicked on the User Properties, changed email address on 'General' tab as well as going to 'Email addresses' tab and making John@domainname.co.uk the primary address and removing the JohnSmith one.

The problem is that after 5 minutes or so, the settings revert back!

Any help appreciated as its driving me nuts!
Watch Question

Hello CSHTech,

uncheck the checkbox under that, use default mailbox policy, that is the solution.



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The email alias was the culprit but this answer helped - 250 points. Thanks.
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