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Outlook can't save attachments to a network share

I've got a user running XP Pro, sp3 with Outlook 2003.  The user can't save attachments from outlook directly to a network share.  When he tries, outlook gives a message saying the file already exists and asks if he wants to overwrite.  The file doesn't already exist.  If he selects "yes" to overwrite, he gets an error that he can't save because the directory is read only.  The directory is not read only.

He can save the attachment to his desktop, and then from there, drop it in this network share - but he can't do so from outlook where other users with the same software and same directory / AD permissions / groups can do so.  Any ideas?
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Texas_Billy
Asked:
Texas_Billy
1 Solution
 
war1Commented:
Hello Texas_Billy,

This sounds like a corrupt profile.

1. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

2. If no joy, repair Outlook with this free utility -  OLfix
http://www.olfolders.de/Lang/English/OLfix/index.htm

3. If no joy, create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm


Hope this helps!
war1
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