Moved Mailbox to new Store - Duplicate Calendar on Blackberry & duplicate alerts on outlook
Posted on 2009-02-18
I have a small BES with only two users on it. We are building a new Exchange Server and I'm moving mailboxes from one information store to the other so to eventually shut down the old server.
Both Exchange Servers are running Exchange Standard 2003 SP2.
The progression is a bit of a mess.
1. Stopped all BES services
2. Started moving the mailbox of the user over to the new server. Turns out, she was connected via VPN and in her Outlook, It kept giving her errors so she shut outlook down.
3. the mailbox moved successfully but a new mailbox was created on the Information store it was just moved away from.
4. I deleted the mailbox on the old information store (it was blank) The user's e-mail address then was removed from Active Directory users and Groups.
5. I went into the new information store and right-clicked on her mailbox and chose "reconnect" (because it was listed as mark for delete), chose her username and it attached to her just fine.
Now her blackberry has duplicate calendar entries in it and Outlook, while the calendar entries are not duplicated, she gets double-alerts for meetings.
When I click on "Open item" in the alert dialog box, one of the two entires shows at the bottom left "In Shared Folder: Calendar". So, she's getting alerts for her calendar and her shared calendar! I'm guessing that's why they're duplicated in the blackberry too. The shared calendar is being pushed along with the regular one.
Should I simply unshare and share her calendar to fix it?