Posted on 2009-02-18
Last Modified: 2012-05-06
no names are appearing in the pull down menu in the To field in outlook
Question by:prav007
    LVL 97

    Accepted Solution

    Hello prav007,

    The auto complete names are make of NK2 file and Oulook Address Book.

    1. The names are kept in a NK2 file.  With Outlook close, search for *.NK2 and rename the file.  When Outlook opens, a new one should be created once a user types a name in the To field.

    In Windows XP, .NK2 file is located in
    C:\Documents and Settings\\Application Data\Microsoft\Outlook folder. It is a hidden file. Go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".  Click OK.

    In Windows Vista, file is located in C:\Users\\AppData\Roaming\Microsoft\Outlook

    2. Enable Contacts Database As An Email Address Book in Outlook 2003. You may need to delete the old address book first.

    For Outlook 2007, here is how to enable Contacts as Address Book

    Hope this helps!
    LVL 6

    Expert Comment

    LVL 3

    Author Closing Comment

    The problem was more to do with my corrupt OST

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