XP shuts down at log in

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SOLUTION

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ASKER

LeeTutor,

Your were right about the log off not shutdown.
I tried your solution, but when I run copy userinit.exe wsaupdater.exe it tells me that the file specified in not found. I looked in C:\windows\system32 there is no userinit.exe nor wsaupdater.exe.
any suggestions
Thanks.

ASKER CERTIFIED SOLUTION

TvMpt

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SOLUTION

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I don't understand why you awarded points only to TvMpt. I gave most of the details of your solution in my first comment, and I was only two minutes behind TvMpt in providing the answer to your last question. Why not split the points?

ASKER

I am sorry. you deserve some point. how can I correct it?

Thanks, AbdellahT. Glad you got your problem fixed... ;0)

ASKER

After we were able to log in. I ran a full symantec scan. we found this: Trojan.Fakeavalert

do you happen to know anything about this Trojan in relation with the problem?

Where are the techniques Trojans uses to sneak into a computer?

Thanks.

Here's the Symantec information page about it:

http://www.symantec.com/security_response/writeup.jsp?docid=2007-101013-3606-99&tabid=2
Trojan.Fakeavalert Technical Details

And here's a pretty good informational page from Symantec about the differences among all the various types of malware:

http://service1.symantec.com/SUPPORT/nav.nsf/aab56492973adccd8825694500552355/024c927836400f528825675100593eb2?OpenDocument&src=symsug_us
What is the difference between viruses, worms, and Trojans?