konica minolta 5650 printer

Posted on 2009-02-18
Last Modified: 2012-05-06
hello folks
i am having problem in printing on this printer, it was working ok but now it has stopped suddenly ...

its giving error in printing message when i looked on the server, i cant find any other details for the error whatsoever....

please can somone advise why this should happen?

is there any logs i can view on the computer?

the printer is installed on the XP machine with other few printers, all seems to be working fine.

even when i send a test printer straight from the pc its not doing it...

please advise

Question by:newbie27
    LVL 32

    Accepted Solution

    Is this printer connected via USB or Parallel cable?

    If via parallel cable remove the cable from both computer and printer(turn the printer off first) and reconnect then try to print.

    Do yo have a different parallel cable to test with? try that too.
    LVL 8

    Author Comment

    hi nappy_d,

    thanks for your input.

    i have this printer installed on the XP machine by  IP addresses and its connected via USB

    let me try


    LVL 37

    Assisted Solution

    IP addresses have nothing to do with USB. Check under the Ports tab in printer properties and tell us what connection it's using.

    If you are using IP, check that the driver is using the address the printer uses.
    LVL 8

    Author Comment

    hello hdhondt:

    thanks for your advise too, i have pinged the ip from the computer ... earlier it was responding and now it has strarted responding and it seems to be working fine...

    any clue about this please?

    one on the other printer is installed on USB port not using TCP/IP...

    could this be a problem in not being able to print PDF files properly please can you advise me on this ?

    LVL 37

    Expert Comment

    I'm sorry but I don't really understand. If you can ping it and it's working then whatever was wrong before seems to be fixed now.

    I don't know what you mean about the other printer, but the USB connection has nothing to do with printing PDFs.

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