.Net FrameWork / MS Live OneCare (Linked Problem)

Posted on 2009-02-18
Medium Priority
Last Modified: 2013-11-07
My problem started when Win Live OneCare failed to initialize (I have a back-up made using one-care and cannot restore it now since OneCare cannot initialize).

I tried to uninstall the version I have and download the newest version from Microsoft website (Trial version), but this didnt solve the problem. My Win Live OneCare originally installed [i.e. before insalling the trial version] is a premium version (I still have 8 months left before my subscription expires).

Error Message (appears upon trying to open the newly installed up-to-date version Win Live OneCare):
WinSSUI.exe  Application Error
The application failed to initialize properly (0xc0000135). Click Ok to terminate the application.

By doing some research on the net, I find out that the problem above is mainly due to .Net Framework (In fact, this was the reason for which I was deciding to restore my system backup to get back to the time where .Net Framework- based applications were working properly).

Therefore I ran  dotnetfx_cleanup_tool, and the clean-up operation was successful (as per the message I got).

I tried to install at this step Dotnetfx35-Full-Package, the installation always fail.

I tried to install .Net Framework 1.1 package and I received the below errors:

1- Error Messages related to .Net Framework 1.1 package setup:

Error one: Microsoft .Net framework has ended prematurely. If this persists, please contact product support.

Error two: Microsoft .Net framework setup failed. If this problem continues, contact product support services.

Error three: Microsoft .Net services installation utility has stopped working.

I tried to run a software to fix the registry. It didnt solve the issue.

I tried to find a bootable version of OneCare through which I can restore my backup, but failed to find one.

Please note that Im running genuine Win Vista Ultimate 32-bit Edition (SP1)  on a 3-GB RAM Toshiba Satellite Laptop.  

I have all the critical updates issued by Microsoft installed until the end of Jan 09. After that there is an update among others (which I think is related to updating .Net Framework) stucks at step 3 of 3 and a loop starts of re-starting the computer automatically and showing this step 3 of 3 running. I put an end to this by restoring the laptop (using Win Vista Installation CD  Repair section) to the stage before downloading/installing Feb updates.

Note: I couldnt restore the system further back to get rid of my problem (where the Onecare was functioning without problems).

I tried all the solutions suggested by the below links but none worked for me:

Expert Exchange Links:



Microsoft Support Links:

Any other suggestions, knowing that I dont want to end-up formatting my laptop. Kindly make your suggested solution in an easy to understand language and in a stepwise mode (if applicable) since Im good in PCs stuff but NOT a Wiz.

Thanks in advance for your support.


Question by:sparks2000
1 Comment

Accepted Solution

sparks2000 earned 0 total points
ID: 23692001
Since I didn't receive any suggested solution for my problem and I'm pretty sure that I've post it in the correct zone (my main problem is with .Net Framework).

I'll send my laptop to a local professional repair services center (Softwares/Hardwares).


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