Most widely used EHR, medical billing, and appointment scheduling software?

Posted on 2009-02-18
Last Modified: 2013-12-12
What is the most widely used integrated electronic health record (EHR), medical billing, and appointment scheduling software used in the US?

I've googled these software packages, but each one says they're the best, so I'm not sure which one I should try out. My client is one of the highest-ranked physicians firms in the area, and they're composed of 6 doctors. They're interested in purchasing this type of software.

Now, they're all computer illiterate, so it must be relatively easy to use (no Excel-type software). Right now everything's on paper, and they already have several rooms full of records. They don't want to use any more paper.

Question by:MyersA
    LVL 62

    Accepted Solution

    There is a big gap between "Most Widely Used" and "Best"
    The market leaders in the US are:
    Advanced Data Sytems ("Medics Elite")
    Lytec ("EMR")
    EMR Experts ("Medical Practice Management Software")
    Medisoft ("Medical Billing")
    Brickell Research ("Medical Office")
    I once stumbled onto an appallingly designed site that listed all of the companies with links to demo downloads of all of their products - mainly Google ads - and I thought once it was some kind of spammer's holding page but actually does what it says - I'll have a look & see if I kept the details.

    The most difficult will be the lack of IT literacy pretty much all of them use some interface with either MS or Open Office for reporting which either means you get a retainer for advice & support or they need to raise their game and become more competitive :)
    LVL 62

    Expert Comment

    by:☠ MASQ ☠
    LVL 2

    Author Comment

    Thanks for the post.

    Generally speaking, how much do these software packages cost?

    Thanks again.
    LVL 62

    Expert Comment

    by:☠ MASQ ☠
    There I'm afraid I can't help you as I'm UK based.   Here we'd be looking at about $300 per user per year for a small office.  Above around 100 users you'ld start to see substantial discounting.  
    EHR software is usually charged on a per server + chair basis so you'd be looking at a single database with six user licenses with recurrent support costs.  Some systems have a lock which prevents access to the data if you stop payment - check for this - also look for evidence of some common data exchange system so you can export records for patients changing practice and import from other systems foor new patients.  System providers may try to tie you in to a hardware purchase/support package as well - if you are able to provide support this shouldn't be an issue but if you don't have their hardware beware of them playing the "it's not the software it's your unsupported hardware that's causing the problem" game.
    LVL 2

    Author Closing Comment

    Thanks for the information.


    Expert Comment

    I use EPIC.  Privately owned company.

    Excellent software.


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