• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 834
  • Last Modified:

How to uninstall IChannel?

I am trying to clean a computer with xp home sp2 installed.  However, I have trouble getting out to the Internet because each time I try to connect (broadband connection), I get a popup asking me to login to IChannel before connecting to the Internet with a user id and password.  I don't know what it is and I have tried to uninstall from the Add/Remove Programs control panel and can't because it asks for the password there also.
How do I get rid of this?  Thanks.
0
krusebr
Asked:
krusebr
  • 5
  • 4
1 Solution
 
jcimarronCommented:
krusebr--Start|Run|type msconfig |OK|Startup tab.  Uncheck the box(es) next to anything having to do with iChannel|Apply|OK.
If you would rather uninstall iChannel, try either or both of the following
Revounistaller
http://www.revouninstaller.com/
http://www.emco.is/products/move-on-boot/features.php
Any reason why you do not have the password?
0
 
krusebrAuthor Commented:
I had already disable everything inside MSCONFIG.  I will try the uninstaller you linked.  It must have been installed by another user (unknown) of this computer.
0
 
jcimarronCommented:
krusebr--The iChannel site looks legitimate.  Try this phone number
You can call us toll-free from anywhere in the US at 877-4-i-Studio (877-447-8834).
or email them from here http://www.ichannelmusic.com/?nid=61
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
krusebrAuthor Commented:
Tried the uninstaller also but no luck.
0
 
krusebrAuthor Commented:
This is garbage.  I just tried the number above and no one answers the phone.  Why does one need a password to uninstall any software like this.  It is not security software or anything like it.  I don't want to wipe the computer and start over but without any other advice, I may have to.
0
 
krusebrAuthor Commented:
I removed it by using the utility "winsockxpfix".
0
 
jcimarronCommented:
krusebr--THAT is interesting.  Good for you.
What made you think of winsockxpfix?  That would seem to have nothing to do with the problem.
0
 
krusebrAuthor Commented:
I checkeded the hosts file and noticed some entries that should not have been there.  I have used this utility before for cleaning systems.
0
 
jcimarronCommented:
krusebr--Thanks for your response.  
"I checkeded the hosts file and noticed some entries that should not have been there"
The most common use of HOSTS these days is to block access to sites that might cause problems.  So you would expect to find many "questionable" sites listed.  However, that would depend on how you set up your HOSTS file.  Maybe you use it to speed up conversion of DNS addresses to IP addresses.  
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 5
  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now