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How can I completely re-install USB whilst in recovery console?

I want to re-install usb completely from the recovery console, as USB only works from BIOS drivers, as soon as Windows loads all USB devices go off (lights on mouse, keyboard etc). This machine ONLY has USB no PS/2 so I'm a little stuffed at the moment.
I have done a restore from the recovery console and it didn't fix this usb problem so I am assuming that it's not a registry problem.

History:

Originally the pc wouldnt boot - BSOD 0x00000024 everytime with no mention of a driver. The owner tells me this happened immediately after changing the graphics card settings to a different resolution. So I booted to recovery console and restored to a couple of days before the initial crash.
Now it is restored we have the usb situation outlined above.

I think I need to completely re-install usb but cannot work out how from the recovery console.

TIA
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WhoIsThatChild
Asked:
WhoIsThatChild
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1 Solution
 
LeeTutorretiredCommented:
I don't think you can.  But in the past few months I have seen a number of experts recommend a free download from Microsoft called Microsoft Diagnostics and Recovery Toolset for various questions where XP or Vista was unbootable.  I haven't tried it yet, but I think you might be able to use it to do what you want.  A page about it:

http://blogs.technet.com/rhalbheer/archive/2008/04/02/microsoft-diagnostics-and-recovery-toolset.aspx

Note, in particular, the description of the "Computer Management" tool, with "Devices and Drivers" mentioned in the left pane of the sample window in that article.  Normal Computer Management tool in Windows includes Device Manager under System Tools.  I don't know whether it is similar in this specialized "Computer Management."

Download the tool for a 30-day free trial from here:

http://www.microsoft.com/downloads/details.aspx?familyid=5D600369-0554-4595-8AB4-C34B2860E087&displaylang=en#Overview
Download Details:  Microsoft Diagnostics and Recovery Toolset
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WhoIsThatChildAuthor Commented:
What about devcon from MS? I am about to try and run that from a usb stick whilst booted into recovery console from the cd. From what I've read this will allow me to unistall any device I like and then I would hope that xp would re-install when I rebooted it.

What do you think?

In the meantime I will look into those links you gave and the MS tool.

TIA
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LeeTutorretiredCommented:
Well, you finally reminded me of that tool's name.  I have been knocking my brains out trying to remember the name of Devcon, which I'd read about long ago.  If you have the ability to boot to a USB stick or hard drive or CD drive with an OS that supports it (for example BartPE or Ultimate Boot CD for Windows), I imagine you could use that, but Devcon won't be usable from within the Recovery Console.  RC is VERY limited; no external programs can be run, and only a minimal number of "DOS" commands:

http://support.microsoft.com/default.aspx?scid=kb;en-us;314058
Description of the Windows XP Recovery Console

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WhoIsThatChildAuthor Commented:
Does BartPE or UBCD4W support SATA HDDs or do you get an option like F6 to install scsi drivers when booting from xp cd?

Every time I boot back into RC I have to install about 6 SATA drivers, one at a time, takes forever.
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LeeTutorretiredCommented:
Well, I quit working with BartPE a long time ago, since UBCD4Win is so much better.  Here is a quote from the UBCD4Win FAQ page:

http://www.ubcd4win.com/faq.htm#drivercurrent

I can't see my hard drive or my network card isn't recognized when booted in UBCD4Win?
This can be caused by conflicting drivers or a lack of the right driver. By default the "BTS Mass Storage" drivers are enabled in UBCD4Win. If your device is not found then feel free to ask for assistance in our forum.


²back to top
How do I add my own drivers?
Since version 3.06- the BTS drivers plugin is now enabled by default, there is no need for the user to do anything.

For version 3.05- the drivers changed a little with this release. We removed our storage drivers pack and replaced it with the BTS drivers. Our NIC drivers are still in place though in the "drivers\NET" folder. The BTS mass storage drivers are more complete and compatible when compared to previous "UBCD4Win driver packs." When building UBCD4Win make sure to setup the "# DriverPack - Press <CONFIG> to enable drivers" by highlighting it and clicking the "Config" button. After refreshing the Plugin screen you should see an item called "# DriverPack MassStorage Text Mode."

For 3.04 and prior versions- Look at some of the already included drivers, you will find them in "C:\UBCD4Win\drivers". The network drivers in the "NET" folder and hard drive controllers in "SCSIAdapters" folder. Usually you can just create a folder for your driver files and place them in it. Keep in mind that you do not "install" the drivers, it must just be the component files. Then you can "build" the project again and your device should now be visible or recognized. usually you just create a folder for your driver files and place them in it.
If you need further assistance adding your drivers please visit our forum HERE.

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WhoIsThatChildAuthor Commented:
WOW - If I'm reading that right the MDaRT is the best thing since sliced bread!

I have wanted to find out to run SFC from RC or similar for a while now.
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WhoIsThatChildAuthor Commented:
Dart says the usage period has expired when it boots up and then restarts. Any ideas?
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LeeTutorretiredCommented:
Just found this interesting page:

http://www.911cd.net/forums/lofiversion/index.php/t19676.html
Microsoft Diagnostics and Recovery Toolset
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WhoIsThatChildAuthor Commented:
Another great link - thanks LeeTutor.

I have stopped weith that form one for now as another pc (xp) which does have ps/2 ports has the same usb issue. If I can get it fixed on this one I will hopefully fix the other one the same.

So: How do I fix xp when it seems to disable the usb, ie usb works fine from the bios, but as soon as windows kicks in the usb devices go off.
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LeeTutorretiredCommented:
Well, I was able to get MSDaRT on a CD and booted to it; doesn't appear to have any Device Manager in it as a tool so I don't think you'll be able to use that...  Is your experience on that any better?  And have you tried UBCD4Win?
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WhoIsThatChildAuthor Commented:
Hi lee,

I have realised (on the second machine with same problem, but that does have ps/2 ports - hence easier to troubleshoot as original machine only has usb), that USB works in safe mode! I think I have been a complete fool. This machine originally had a nasty virus, and now I reckon there is still some infection that is somehow preventing usb from working.
Think I need some tool to run on it to fix it.
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LeeTutorretiredCommented:
Well, UBCD4Win has some anti-virus tools on it, but an even better one which contains more AV programs on it is the (just plain) Ultimate Boot CD:

http://www.ultimatebootcd.com/

You need the Ultimate Boot CD if you want to:

Run floppy-based diagnostic tools from CDROM drives. More and more PCs are shipped without floppy drives these days, and it is such a royal pain when you need to run diagnostic tools on them.

Free yourself from the slow loading speed of the floppy drive. Even if you do have a floppy drive, it is still much much faster to run your diagnostic tools from the CDROM drive, rather than wait for the tool to load from the floppy drive.

Consolidate as many diagnostic tools as possible into one bootable CD. Wouldn't you like to avoid digging into the dusty box to look for the right floppy disk, but simply run them all from a single CD? Then the Ultimate Boot CD is for you!

When you boot up from the CD, a text-based menu will be displayed, and you will be able to select the tool you want to run. The selected tool actually boots off a virtual floppy disk created in memory.



Ultimate Boot CD has tools in the following categories:
Hard Disk Installation, Hard Disk Diagnosis, Hard Disk Device Management, Hard Disk Wiping, Hard Disk Cloning, Hard Disk Sector Editing, Partition Tools, Boot Managers, File Tools, NTFS Tools, System Burn-in Test, CPU Test, Memory Test, Peripherals Test, CPU Information, System Information, Benchmark Applications, BIOS Utilities, DOS Boot Disks, Antivirus Tools, Network Tools.
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WhoIsThatChildAuthor Commented:
Ok I'll try UBCD, but I assumed we needed some special tool for this one. Maybe UBCD is that toll, lol.

I'll post back with the results.

Probably "total scan time" + 1 hour from now.

Thanks.

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WhoIsThatChildAuthor Commented:
Ended up restoring factory defaults at the request of the customer, therefore never fixed. However would like to award points to you lee but not sure how without saying a post was the solution - thinking about future searches turning up incorrect "fixes".

Probably being lazy but how do I do that?
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WhoIsThatChildAuthor Commented:
Lee, finally had to default to factory and lose MS office, and some other stuff. Got all their data which they were over the moon about, but points to you as you gave some good advice that will be invaluable in future
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