We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now


Changing address of Citrix Web Interface

bruce_77 asked
Medium Priority
Last Modified: 2012-05-06

I am running the Web Interface that comes with PS 4.5 Enterprise.

I had a couple of questions I was hoping someone could help me with;

a) Currently, the address is http://servername/Citrix/AccessPlatform : is there anyway to change this to, say, http://companycitrix ?

b) I have one Web Interface server running. Is it possible to have more running for load balancing and redundancy? How much stress does the WI actually take? Is it only when people are logging on?

c) Are there any recommendations in terms of removing certain software, hardening etc? The WI server is for internal users at the moment, and just sitting on the LAN

d) Eventually, we'd like to publish the Web Interface for users outside the network. Can we have some WI servers for internal and some for external?
Watch Question

Citrix Technology Professional - Fellow
Most Valuable Expert 2019
Top Expert 2010
a) Create a DNS "A" record for companycitrix that has the same P address as servername.

b) Yes you can have more than 1.  Use the free Windows NLB to load balance them.  WI is fairly stress free.  The minimum HW requirements for WI should tell you something.  It doesn't need much RAM or processor power or HD space.  http://support.citrix.com/article/CTX108812

c) Install WI on the Web Server version, don't join a domain and install all Windows Security updates.

d) Yes.  You can have 1 WI server for Internal and 1 for External OR have 1 WI server with 2 sites: one for Int and one for Ext.  http://www.msterminalservices.org/articles/Managing-Multiple-Sites-Citrix-Web-Interface.html

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.