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Recover Deleted Emails?

A disgruntled employee just deleted all of the email in her Inbox (& Deleted folder) and has left.

I suspect I know the answer, but is there any way to retrieve these emails at the server level?
I have full admin rights.
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Prester John
Asked:
Prester John
1 Solution
 
smashpmk712Commented:
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☠ MASQ ☠Commented:
Deleted Item Recovery has to be switched on in advance unfortunately
Otherwise it's time to dig out the backup tapes for the night before they trashed everything :(
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RogieeCommented:
Not that it helps you now, but I always have this as a parachute for these types of situations.  Always implement journaling!

http://www.msexchange.org/tutorials/Implementing-Exchange-2003-Message-Journaling.html

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RogieeCommented:
If you the deleted items recovery enabled, you can do an EXMERGE and include items from dumpster....

http://www.msexchange.org/tutorials/ExMerge-Recover-Mailbox.html


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Prester JohnAuthor Commented:
Good stuff here.

I will work the solutions [in the order they were posted...  :-)  ]   in the morning.

We have a nightly b'up but I haven't had the time to see if I could reinstall the individual accounts within Exchange.

Tomorrow!!


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Prester JohnAuthor Commented:
*recover

...not reinstall.
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RogieeCommented:
FYI....in order to run EXMERGE, you have to be logged in as Exchange Admin...
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Prester JohnAuthor Commented:
The Deleted Items Recovery is empty although the retention time is 4 days.
I guess it's not enabled. I'll have to look into that once I get this particular mess sorted out.

We use the Windows backup routine for our Exchange backups.
I have looked at the backups and I can see nothing that I can identify as data.
There are log files [empty] and nothing I can see that references any individual mailboxes which is what I have to have.

I need to look deeper into this backup thing, I guess.
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Prester JohnAuthor Commented:
Update:

The Deleted Items Recovery link gave me what I needed.  

I accessed the account through the Web Access and all 168 emails showed up in the Deleted Items Recovery list.
[HA!! Take THAT, Jill!!]
I wonder why I could not see them from the workstation??   oh well.

[Note to self: check through Web Access next time]

I still don't understand what it is that we're really backing up every day, but that sounds like a different question in a different zone, to me.

The Message Journaling idea is definitely an idea  but we couldn't stand the performance/storage hit.

I'll close this out in a while.
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Prester JohnAuthor Commented:
Exactly what I needed.
Thanks.
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Bob StoneIT GuruCommented:
I would probably be a good idea to implement a message archiving server too.
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Prester JohnAuthor Commented:
Yeah.
Good ideas all of them.
Right now there's a negative amount in my IT budget and I have to sacrifice puppies to Accounting just to get a couple of replacement hard drives, so my options are ...uh...limited.

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