How do i resolve userenv 1054 and 1517 errors on a windows XP machine

Posted on 2009-02-19
Last Modified: 2012-05-06
I'm having a problem with a windoxs XP laptop on my network. it gets the below errors everytime it starts and shutsdown. I have also noticed that once I have that error other applications also hang like outlook for instance. How do i resolve this.

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1054
Date:            09/02/2009
Time:            08:13:53 AM
User:            NT AUTHORITY\SYSTEM
Computer:      JOAN02
Windows cannot obtain the domain controller name for your computer network. (A socket operation was attempted to an unreachable host. ). Group Policy processing aborted.

For more information, see Help and Support Center at

Event Type:      Warning
Event Source:      Userenv
Event Category:      None
Event ID:      1517
Date:            06/02/2009
Time:            11:52:15 AM
User:            NT AUTHORITY\SYSTEM
Computer:      JOAN02
Windows saved user IDD\Joan registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

 This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
Question by:Carolvara
    LVL 1

    Accepted Solution

    From what I have experienced event 1054 or something related to the Domain Controller not found is usually guaranteed to be network and DNS related and it is usually accompanied by a few other errors.

    A quick way to fix (if it is isolated to one computer) is to remove the machine from the domain and then re-add it to the domain. The user Profile should still be intact and usable by just logging in with the user as normal. If after the re-add and the error still occurs I would say check that all is fine in the DNS and that the right DNS for the domain are being used, also install "User Process Hive" (UPH) clean-up services on to the machine. UPH might help with the 1517 event.

    If it still hasselsome, remove from the domain. Backup the user profile somewhere safe and delete it from Documents and settings. Then re-add and log back in with the user with a fresh User Profile.

    Just for testing purposes also try and disable any firewall or antivirus that might be running and check if the results are the same.

    Author Comment

    Hi I tried the first part of the solution. I installed UPH and it has solved my problem with 1517 event now. i'm just waiting to get the machine back so that I can test the other part. Sorry for the late response.

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