We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you a podcast all about Citrix Workspace, moving to the cloud, and analytics & intelligence. Episode 2 coming soon!Listen Now

x

Windows Media Center Program Guide error 34 "Program server error"

Medium Priority
1,870 Views
Last Modified: 2013-12-09
I am running Windows Media Center in VISTA on a Sony Vaio. I use the built in digital receiver to watch TV. But since about two months ago, I am no longer able to display the TV program guide (the list of all channels, ongoing an upcoming programs). Instead I get "Guide Server Error" code 34.
Anyone else seen this happen?
Could there be another program guide server (that works) to access? How?
Comment
Watch Question

LeeTutorretired
CERTIFIED EXPERT
Top Expert 2009

Commented:
Are you using any Norton products?  Are you sure your date and time are correct?  See this question at another forum:

http://www.vistax64.com/vista-general/68073-help-guide-update-prevented-norton-firewall.html
LeeTutorretired
CERTIFIED EXPERT
Top Expert 2009

Commented:
TS-PSI, how about some feedback?

Author

Commented:
Tried to disable Norton and checked the date/time - still no EPG.
However, in About-box for EPG there is a start date (0001-01-01) and an end date (2009-01-05) that could explain why it stopped getting program information a few weeks (maybe even 50 days) ago... Do not understand why there is an end-date as the service should be free and unlimited, as far as I understand from the agreement.
Could there be a way to change the end date?
LeeTutorretired
CERTIFIED EXPERT
Top Expert 2009

Commented:
What is EPG?  (I notice a folder under the ehome folder called EPG...)  How do you get to the About box you're talking about?

Author

Commented:
Sorry, EPG = Electronic Program Guide
Rigth clicking in Media Center, choosing "Options", then TV, Program Guide, and then "About".
LeeTutorretired
CERTIFIED EXPERT
Top Expert 2009

Commented:
Nothing happens when I right click anywhere when Media Center is open.  But I was able to find this route to what is apparently similar:  Settings -> TV -> Guide -> About Guide listings.  Start date:  2/22/2009  7:00:00 PM and End date:  3/9/2009  3:00:00 AM is what is listed on my page for that.  Back under Guide, I have a couple of options including  Restore Channel Defaults and Set up Guide Listings.  Have you tried either of those?
LeeTutorretired
CERTIFIED EXPERT
Top Expert 2009

Commented:
Also, back under TV, there are Set Up TV signal  and Configure your TV or monitor.  Have you tried doing those again?

Author

Commented:
Will try now...
Commented:
No luck, tried to to restore bothe Channel Defaults and TV signal / monitor. I give up...

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.