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Windows Media Center Program Guide error 34 "Program server error"

Posted on 2009-02-19
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I am running Windows Media Center in VISTA on a Sony Vaio. I use the built in digital receiver to watch TV. But since about two months ago, I am no longer able to display the TV program guide (the list of all channels, ongoing an upcoming programs). Instead I get "Guide Server Error" code 34.
Anyone else seen this happen?
Could there be another program guide server (that works) to access? How?
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Question by:TS-PSI
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by:LeeTutor
ID: 23687299
Are you using any Norton products?  Are you sure your date and time are correct?  See this question at another forum:

http://www.vistax64.com/vista-general/68073-help-guide-update-prevented-norton-firewall.html
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by:LeeTutor
ID: 23699773
TS-PSI, how about some feedback?
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by:TS-PSI
ID: 23722329
Tried to disable Norton and checked the date/time - still no EPG.
However, in About-box for EPG there is a start date (0001-01-01) and an end date (2009-01-05) that could explain why it stopped getting program information a few weeks (maybe even 50 days) ago... Do not understand why there is an end-date as the service should be free and unlimited, as far as I understand from the agreement.
Could there be a way to change the end date?
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by:LeeTutor
ID: 23722751
What is EPG?  (I notice a folder under the ehome folder called EPG...)  How do you get to the About box you're talking about?
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by:TS-PSI
ID: 23724345
Sorry, EPG = Electronic Program Guide
Rigth clicking in Media Center, choosing "Options", then TV, Program Guide, and then "About".
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by:LeeTutor
ID: 23724554
Nothing happens when I right click anywhere when Media Center is open.  But I was able to find this route to what is apparently similar:  Settings -> TV -> Guide -> About Guide listings.  Start date:  2/22/2009  7:00:00 PM and End date:  3/9/2009  3:00:00 AM is what is listed on my page for that.  Back under Guide, I have a couple of options including  Restore Channel Defaults and Set up Guide Listings.  Have you tried either of those?
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by:LeeTutor
ID: 23724574
Also, back under TV, there are Set Up TV signal  and Configure your TV or monitor.  Have you tried doing those again?
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by:TS-PSI
ID: 23744387
Will try now...
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TS-PSI earned 0 total points
ID: 23754947
No luck, tried to to restore bothe Channel Defaults and TV signal / monitor. I give up...
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