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Backup Exec 12 External component has thrown an exception

Posted on 2009-02-19
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Last Modified: 2013-12-01
I'm running Backup Exec 12.0 Rev 1364. Server 2003 Standard x64.

If I open the properties of an existing job and click submit or cancel I receive the following error:

External Component has thrown an exception.
Stack Trace:
at BackupExec.UI.BEDlgs.JobListShowProperties(Guid guid)
at BackupExec.UI.Data.JobInst.OnProperties(Command command)

I've tried re-registering pvcalendar.ocx and restarted all the services (and server) as per http://seer.entsupport.symantec.com/docs/302050.htm

I can create new jobs without an error.

Any suggestions?
backup-exec-exception.PNG
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Question by:PatrickK_W
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4 Comments
 

Expert Comment

by:mattdwen
ID: 23686212
Same problem here, except running 32bit Server 2003.
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Accepted Solution

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zippy_paul earned 2000 total points
ID: 24361781
Upgrading to BE 12.5 might resolve the issue as per: http://seer.entsupport.symantec.com/docs/310741.htm

Otherwise try registering PVCALENDAR.OCX as per: http://seer.entsupport.symantec.com/docs/302050.htm
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Author Comment

by:PatrickK_W
ID: 24362189
Thanks Zippy

I'll look into upgrading to 12.5. Wish it was part of Live update!

I've tried the PVCALENDAR.OCX a couple of times to no avail.

Thanks
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Author Closing Comment

by:PatrickK_W
ID: 31548674
Haven't actually had time uto upgrade it on this server, bu this has worked on other machines according to other forum posts.
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