Windows cannot find C:\Program Files\Internet Explorer\IEXPLORE.EXE

Posted on 2009-02-19
Last Modified: 2013-12-08
I have scoured google for a solution but cannot seem to resolve
If i try to run Internet Explorer i get:
C:\Program Files\Internet Explorer\IEXPLORE.EXE
Windows cannot find 'C:\Program Files\Internet Explorer\IEXPLORE.EXE'. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.
So I read this is spyware and ran spybot which did find a few issues including some relevant BHO's that I beleive we to do with the issue. It removed all these and I restarted.
I removed IE from the add remove windows compnenets and the reinstalled
I also ran the latest IE7 update multiple time, still no luck
I recent spybot scan found no errors and my Hicjack log looks clean (available if requested)
I also found some vbs script to initiate re-insall of IE whereby I have to point to numerous
system files that it looks for when re-installing at the end it says:
Error in iesetup.dll
Missing entry:IEAccessSysInst

I have already covered this issue at:
Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 14:30, on 08/02/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 SP3 (7.00.6000.16762)

Boot mode: Normal

Running processes:







C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe


C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe


C:\Program Files\Macrium Reflect\ReflectService.exe

C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe


C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe


C:\Program Files\WebDrive\wdService.exe




C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe


C:\Program Files\Microsoft IntelliPoint\ipoint.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files\X-Lite\x-lite.exe

C:\Program Files\Microsoft ActiveSync\wcescomm.exe

C:\Program Files\SYNCING.NET\bin\SyncService.exe

C:\Program Files\DNA\btdna.exe

C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe


C:\Program Files\UltraMon\UltraMon.exe

C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Program Files\UltraMon\UltraMonTaskbar.exe


C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\Program Files\SYNCING.NET\bin\SyncingOLWatchService.exe

C:\Program Files\Winamp\winamp.exe


C:\Documents and Settings\Damian\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\Program Files\Mozilla Firefox\firefox.exe


C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\iTunes\iTunes.exe

C:\Program Files\iTunes\iTunesHelper.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe

O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [eyeBeam SIP Client] "C:\Program Files\X-Lite\x-lite.exe"

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"

O4 - HKCU\..\Run: [SyncService] "C:\Program Files\SYNCING.NET\bin\SyncService.exe" /silent

O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"

O4 - Startup: Shortcut to taskmgr.exe.lnk = C:\WINDOWS\system32\taskmgr.exe

O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: UltraMon.lnk = ?

O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{B53E3D11-32DC-4C87-8D56-8381A07EA728}: NameServer =

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Macrium Reflect Scheduling Services (ReflectService) - Unknown owner - C:\Program Files\Macrium Reflect\ReflectService.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

O23 - Service: SymSnapService - Symantec - C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe

O23 - Service: WebDrive Service (WebDriveService) - South River Technologies, LLC - C:\Program Files\WebDrive\wdService.exe


End of file - 8267 bytes

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Question by:Damester
    LVL 32

    Expert Comment

    If you have not already done this you should install and repair your OS from the WIndows CD.

    Author Comment

    Are you talking about sfc /scannow ? or a windows repair, can you be more specific
    LVL 32

    Expert Comment

    A windows repair.  You will have to boot from your Windows Cd.  Go to the second install screen and select repair.

    Author Comment

    It seems a bit off a Hammer to pin approach which I only like using if I cannot resolve the problem any other way. It normally screws up windows updates.
    I keep my machine highly customised and would not want to do this unless I really had to

    This could be the answer to every windows problem and does not really warrant the points.
    Is there nothing more insightful you can offer?

    Thanks for your time
    LVL 32

    Accepted Solution

    Have you tried perfoming system restores?

    There is probably some registry corruption.  I had another EE member with a similar problem  In the end, he contacted MS to fix his registry.  They told him that an install and repair as I have suggested would have been faster to fix this issue.  9 out of 10 times it is the issue.

    You may not think it is insightful but here is the URL I speak of....

    Author Comment

    Interesting post, thanks I will review my options and let you know

    Author Comment

    Okay resolved thanks to pointed link

    I ran the AutoRuns (

    I looked under the image hijacks tab and found an entry for

    iexplore.exe - file not found c:\windows\system32\klomp.exe

    I unticked this and closed the program, tried to run IE and it loaded straight away!

    A handly little APP which I never knew about and may find useful in the future


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