MS Outlook (Working Offline)

Posted on 2009-02-19
Last Modified: 2012-05-06
I have a problem with a user on my network. She logs into her PC (which is on our domain) then promptly opens up ms outlook. Outlook immediately states that she is working offline even though there are other network resources available. Why does outlook start in offline mode? When i force it to connect it does so and stays this way, it is only when she is logging in first thing in the morning.
Question by:PlatformIT
    LVL 35

    Expert Comment

    by:Joseph Daly

    Author Comment

    This is already set to automatically detect connection state...
    LVL 16

    Expert Comment

    LVL 10

    Expert Comment

    Hi there,

    I have seen something similar.
    Well if you say she promptly opens outlook, it could be that the computer is still starting up the network services and so outlook is not able to make a connection at that moment and so switches to offline mode.

    What you can do is ask the user to wait a few minutes until the computer has finished starting up. Or you can try to increase the server timeout setting in the connection settings in Outlook.

    Hope this helps

    Accepted Solution

    Thanks for your comments, I have resolved this by creating her a new profile on the machine. I am pretty sure it is related to a recent mcafee update we have rolled out...

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Why You Should Analyze Threat Actor TTPs

    After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

    cPanel is a Unix based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a 3 tier structure that provides functionality for administrators, rese…
    Issue: Unstable cursor in Windows XP and Windows runs extremely slow in that any click will bring up the Hour glass (sometimes for several seconds before giving you what you want) . Troubleshooting Process and the FINAL FIX: This issue see…
    It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
    Need more eyes on your posted question? Go ahead and follow the quick steps in this video to learn how to Request Attention to your question. *Log into your Experts Exchange account *Find the question you want to Request Attention for *Go to the e…

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    12 Experts available now in Live!

    Get 1:1 Help Now