asked on

WSUS clint not getting the Updates

Team,

Please have alook at the below log and suggest me what is preventing this client from getting the patches

2009-02-19 18:27:51:995 1976 4f8 AU Triggering AU detection through DetectNow API
2009-02-19 18:27:51:995 1976 4f8 AU Triggering Online detection (non-interactive)
2009-02-19 18:27:52:005 1976 7b0 AU #############
2009-02-19 18:27:52:005 1976 7b0 AU ## START ## AU: Search for updates
2009-02-19 18:27:52:005 1976 7b0 AU #########
2009-02-19 18:27:52:005 1976 7b0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {689A581D-E43B-410A-A2EF-EE33733FACC2}]
2009-02-19 18:27:52:005 1976 710 Agent *************
2009-02-19 18:27:52:015 1976 710 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-02-19 18:27:52:015 1976 710 Agent *********
2009-02-19 18:27:52:015 1976 710 Agent * Online = Yes; Ignore download priority = No
2009-02-19 18:27:52:015 1976 710 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1"
2009-02-19 18:27:52:015 1976 710 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-02-19 18:27:52:015 1976 710 Agent * Search Scope = {Machine}
2009-02-19 18:27:57:974 1976 710 Misc Validating signature for C:\WINNT\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-02-19 18:27:58:214 1976 710 Misc Microsoft signed: Yes
2009-02-19 18:27:58:845 1976 710 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2009-02-19 18:27:58:845 1976 710 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://172.16.65.11/ClientWebService/client.asmx
2009-02-19 18:28:05:265 1976 710 PT WARNING: Cached cookie has expired or new PID is available
2009-02-19 18:28:05:265 1976 710 PT Initializing simple targeting cookie, clientId = 73578bad-d35e-441c-a631-f6c9beccacb6, target group = , DNS name = asrmslcd2.iseva.com
2009-02-19 18:28:05:265 1976 710 PT Server URL = http://172.16.65.11/SimpleAuthWebService/SimpleAuth.asmx
2009-02-19 18:31:50:435 1976 710 Misc WARNING: Send failed with hr = 80072ee2.
2009-02-19 18:31:50:435 1976 710 Misc WARNING: SendRequest failed with hr = 80072ee2. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2009-02-19 18:31:50:435 1976 710 PT + Last proxy send request failed with hr = 0x80072EE2, HTTP status code = 0
2009-02-19 18:31:50:435 1976 710 PT + Caller provided credentials = No
2009-02-19 18:31:50:435 1976 710 PT + Impersonate flags = 0
2009-02-19 18:31:50:435 1976 710 PT + Possible authorization schemes used =
2009-02-19 18:31:50:435 1976 710 PT WARNING: SyncUpdates failure, error = 0x80072EE2, soap client error = 5, soap error code = 0, HTTP status code = 200
2009-02-19 18:31:50:435 1976 710 PT WARNING: PTError: 0x80072ee2
2009-02-19 18:31:50:435 1976 710 PT WARNING: SyncUpdates_WithRecovery failed.: 0x80072ee2
2009-02-19 18:31:50:435 1976 710 PT WARNING: Sync of Updates: 0x80072ee2
2009-02-19 18:31:50:435 1976 710 PT WARNING: SyncServerUpdatesInternal failed: 0x80072ee2
2009-02-19 18:31:50:435 1976 710 Agent * WARNING: Failed to synchronize, error = 0x80072EE2
2009-02-19 18:31:50:485 1976 710 Agent * WARNING: Exit code = 0x80072EE2
2009-02-19 18:31:50:485 1976 710 Agent *********
2009-02-19 18:31:50:485 1976 710 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2009-02-19 18:31:50:485 1976 710 Agent *************
2009-02-19 18:31:50:485 1976 710 Agent WARNING: WU client failed Searching for update with error 0x80072ee2
2009-02-19 18:31:50:495 1976 708 AU >>## RESUMED ## AU: Search for updates [CallId = {689A581D-E43B-410A-A2EF-EE33733FACC2}]
2009-02-19 18:31:50:495 1976 708 AU # WARNING: Search callback failed, result = 0x80072EE2
2009-02-19 18:31:50:495 1976 708 AU # WARNING: Failed to find updates with error code 80072EE2
2009-02-19 18:31:50:495 1976 708 AU #########
2009-02-19 18:31:50:495 1976 708 AU ## END ## AU: Search for updates [CallId = {689A581D-E43B-410A-A2EF-EE33733FACC2}]
2009-02-19 18:31:50:495 1976 708 AU #############
2009-02-19 18:31:50:505 1976 708 AU AU setting next detection timeout to 2009-02-19 18:01:50
2009-02-19 18:31:50:505 1976 708 AU Setting AU scheduled install time to 2009-02-20 09:30:00
2009-02-19 18:31:55:493 1976 710 Report REPORT EVENT: {870F0855-B119-4002-A78D-B041F0BC2BF5} 2009-02-19 18:31:50:485+0530 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072ee2 AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x80072ee2.

Thanks
Siddu

ASKER CERTIFIED SOLUTION

Michael Sheard

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Michael Sheard

I also found re-installing the client fixed these issues.

Lukasz Chmielewski

http://technet.microsoft.com/en-us/wsus/bb466192.aspx

try to fire a server and a client diagnostic tool, and post the results

Don

save as fixwsus.cmd and run on clients

%Windir%\system32\net.exe stop bits 
 
%Windir%\system32\net.exe stop wuauserv  
 
proxycfg.exe -u
 
 
if exist %Windir%\system32\atl.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\atl.dll  
 
if exist %Windir%\system32\jscript.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\jscript.dll 
 
if exist %Windir%\system32\softpub.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\softpub.dll  
 
if exist %Windir%\system32\wuapi.dll %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuapi.dll 
 
if exist %Windir%\system32\wuaueng.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuaueng.dll  
 
if exist %Windir%\system32\wuaueng1.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuaueng1.dll  
 
if exist %Windir%\system32\wucltui.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wucltui.dll  
 
if exist %Windir%\system32\wups.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wups.dll  
 
if exist %Windir%\system32\wups2.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wups2.dll  
 
if exist %Windir%\system32\wuweb.dll  %Windir%\system32\regsvr32.exe /s %Windir%\system32\wuweb.dll  
 
if exist %windir%\system32\iuengine.dll %windir%\system32\regsvr32.exe /s iuengine.dll
 
if exist %windir%\system32\wuauserv.dll %windir%\system32\regsvr32.exe /s wuauserv.dll
 
if exist %windir%\system32\cdm.dll %windir%\system32\regsvr32.exe /s cdm.dll
 
if exist %windir%\system32\msxml2r.dll %windir%\system32\regsvr32.exe /s msxml2r.dll
 
if exist %windir%\system32\msxml3r.dll %windir%\system32\regsvr32.exe /s msxml3r.dll
 
if exist %windir%\system32\msxml.dll  %windir%\system32\regsvr32.exe /s msxml.dll
 
if exist %windir%\system32\msxml3.dll %windir%\system32\regsvr32.exe /s msxml3.dll
 
if exist %windir%\system32\msxmlr.dll %windir%\system32\regsvr32.exe /s msxmlr.dll
 
if exist %windir%\system32\msxml2.dll %windir%\system32\regsvr32.exe /s msxml2.dll
 
if exist %windir%\system32\qmgr.dll %windir%\system32\regsvr32.exe /s qmgr.dll
 
if exist %windir%\system32\qmgrprxy.dll %windir%\system32\regsvr32.exe /s qmgrprxy.dll
 
if exist %windir%\system32\iuctl.dll %windir%\system32\regsvr32.exe /s iuctl.dll
 
 
 
rd /s /q %windir%\softwareDistribution
 
sleep 5
 
%Windir%\system32\net.exe start bits 
 
%Windir%\system32\net.exe start wuauserv 
 
 
 
sc sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
 
 
 
 
sc sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
 
 
 
exit /B 0

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