Where did the mail go?

Posted on 2009-02-19
Medium Priority
Last Modified: 2013-11-30
I have a user that has moved mail from his inbox to the Mailbox - Jim Smith folder.  I know it doesn't show as a folder but it does allow the user to move mail there, but I cannot find the mail that has been moved there.  I have never seen this before or had another user do it before.  It seems as if the mail is just permanently deleted.  Can someone help shed some light on this?  It is an exchange server 2003 email box using outlook 2003, but I also tried it on a pop account using a PST and it lets you move mail to the Personal Folder - Jim Smith and of course the mail is gone.  Anyone seen this before and know if the mail is gone or what?
Question by:CPtech
  • 2

Accepted Solution

Shaun Hill earned 750 total points
ID: 23681943
If you use the outlook client you can do an advanced search and you should be able to find the e-mail!

Author Comment

ID: 23682057
ShaunHill great job, I appreciate the help.  To add a little more, I had to highlight the Mailbox or Personal Folders highest level and do the Advanced Find.  Thanks for the help.

Author Closing Comment

ID: 31548769
Thanks for your assistance.

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