How to reinstall Vista USB Drivers?
Posted on 2009-02-19
I built a Vista Business laptop (HP Pavilion dv3510) and sent it to a remote user which behaved fine for about a week. I got a call from him a few days ago and said the behavior of the buttons on his mouse (USB) were reversed. I had him change (uncheck) the "swap left and right buttons" under Control Panel->Mouse. He swears he didn't change check it in the first place (I believe him).
Now he tells me his mouse doesn't work at all, and when he plugs the mouse in, he gets an error saying the mouse isn't functioning properly but he can plug the same mouse into an XP machine and it works fine.
My assumption is the drivers somehow got corrupted. If my assumption is correct, how would you reinstall the standard Microsoft USB drivers?
If my assumption is not neccessarilty correct, assisstance would be appreciated as to what the problem could be.