?
Solved

Exchange 2007 - users no longer receive Delivery Status Notification (Relay) when sending messages with delivery receipt to external addresses

Posted on 2009-02-19
7
Medium Priority
?
1,312 Views
Last Modified: 2012-05-06
We have just migrated our e-mail to a new Exchange 2007 server from 2003.

On Exchange 2003 if a local user sent an e-mail from outlook, with the "delivery receipt" option set  to an external recipient then the sender received a Delivery Status Notification (Relay) message saying that the messages to the extrnal address(es) had been relayed by exchange to the internet.

In exchange 2007 this no longer occurs

read receipts to external addresses work OK and exchange 2007 server is set to allow outgoing auto-messages etc.

local delivery recipts work fine

I undertand this DSN (relay) message is not really much use for anything but some of the users here like it and who am I to argue if it makes them feel good.

I have found various articles outlining how to customise DSN messages of various sorts but none outlining how to enable them?

Any ideas would be much appreciated
0
Comment
Question by:ihig
  • 4
  • 3
7 Comments
 
LVL 11

Expert Comment

by:sandeep_narkhede
ID: 23682236
Do you have Trend AV installed on Hub transpport?
0
 

Author Comment

by:ihig
ID: 23682411
Hi there

Yes we do (Trend Worry Free Busines Security) - no DSN messages showing as quarantined though
0
 
LVL 11

Expert Comment

by:sandeep_narkhede
ID: 23682480
I've had this issue some time back & We determined that Trend AV installed on the hub was stamping an X-header to the DSN and caused the message to be not formatted properly.

0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 

Author Comment

by:ihig
ID: 23682503
That sounds hopeful - thatnks for your help.

Did you work out a way round it?
0
 
LVL 11

Assisted Solution

by:sandeep_narkhede
sandeep_narkhede earned 800 total points
ID: 23682610
I disabled it ..I was looking for option on not have trend not to stamp the X-header with no success
0
 

Author Comment

by:ihig
ID: 23682699
Thanks - I will have a look too and see if I can make any headway.....
0
 

Accepted Solution

by:
ihig earned 0 total points
ID: 23746167
No solution found for this unfortunately - have convinced users to do without DSN message
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to effectively resolve the number one email related issue received by helpdesks.
Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses
Course of the Month17 days, 5 hours left to enroll

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question