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Outlook syncing with iTunes or ACTS

bobox00
bobox00 asked
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Last Modified: 2012-05-06
A user's Outlook seems to be syncing with iPhone, iTunes or ACTS. Sometimes, Outlook calendar events either get missing or show incomplete information. How do I know if a user's outlook is syncing with any of these? ACTS was once the contact management software in the company where I work, but they had already switched to Goldmine 6.5 a good while before I joined. This is for Outlook 2003 and Exchange Server 2003. The user has an iPhone 3G that does over-the-air syncing with Exchange. The iPhone syncs with iTunes on her laptop computer, which is also her work computer that contains her outlook. I noticed a server error message as seen below on my email server today:

Event Type:      Warning
Event Source:      EXCDO
Event Category:      General
Event ID:      8241
Date:            4/17/2006
Time:            4:24:36 PM
User:            N/A
Computer:      <server>
Description:
An existing appointment with the subject "" in mailbox <mailbox> was modified. The start time, or both the duration and end time of the existing appointment were missing.

With regards to a similar problem posted on this link http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_21816849.html#discussion , that was a syncing problem between Outlook and ACTS.
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Top Expert 2012
Commented:
See known issues with Iphone, iTunes, and Outlook Syncs
http://www.slipstick.com/problems/iphonesync.asp

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