A user's Outlook seems to be syncing with iPhone, iTunes or ACTS. Sometimes, Outlook calendar events either get missing or show incomplete information. How do I know if a user's outlook is syncing with any of these? ACTS was once the contact management software in the company where I work, but they had already switched to Goldmine 6.5 a good while before I joined. This is for Outlook 2003 and Exchange Server 2003. The user has an iPhone 3G that does over-the-air syncing with Exchange. The iPhone syncs with iTunes on her laptop computer, which is also her work computer that contains her outlook. I noticed a server error message as seen below on my email server today:
Event Type: Warning
Event Source: EXCDO
Event Category: General
Event ID: 8241
Time: 4:24:36 PM
An existing appointment with the subject "" in mailbox <mailbox> was modified. The start time, or both the duration and end time of the existing appointment were missing.
With regards to a similar problem posted on this link http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_21816849.html#discussion
, that was a syncing problem between Outlook and ACTS.