Learn how to a build a cloud-first strategyRegister Now


Outlook Send Recieve Free/Busy grayed out

Posted on 2009-02-19
Medium Priority
Last Modified: 2012-05-06
I am doing a migration from Exchange 2003 - 2007, I've tested free busy over and over from every concievable client and server setting I could think of.  Everything appears to be working, if I use the /cleanfreebusy switch then add users to a meeting I can view their availability.

However when I go to send/recieve and look at "free/busy" it appears grayed out.  Now it appears to be working aside from manually downloading the free busy.  Not really sure how to go about troubleshooting this since free/busy appears to be working.
Question by:typicaldude
LVL 65

Accepted Solution

Mestha earned 2000 total points
ID: 23683204
I don't think you have anything to troubleshoot.
Free/Busy information is managed automatically by Outlook. It is greyed out on my system as well.
I think that option is enabled if you were publishing to an external source for free/busy information. A web site for example. You can see the settings (which do not need to be touched) in Outlook Options, Calendar Options, Free/Busy Options... , Other Free/Busy (yes it is buried on Outlook 2007).


Author Closing Comment

ID: 31548804
This is what I thought, but I just want to make certain everything is 100% before moving mailboxes.  We manage the free/busy via an ADM template and GPO.  But I wasn't certain if having the option for a manual download via "send/receive" was supposed to be grayed out.  Thank you!

Featured Post

Veeam and MySQL: How to Perform Backup & Recovery

MySQL and the MariaDB variant are among the most used databases in Linux environments, and many critical applications support their data on them. Watch this recorded webinar to find out how Veeam Backup & Replication allows you to get consistent backups of MySQL databases.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix “Unable to mount database. (hr=0x80004005, ec=1108)”.
Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses
Course of the Month20 days, 15 hours left to enroll

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question