Dell CD/DVD ROM TSSTcorp reads CDs but not DVDs

I recently reinstalled Windows on my Dell Inspiron 6000, and everything seems to be working fine except my CD/DVD drive.  I am able to read/write CDs, but not able to read/write DVDs.  I have downloaded the optional application for the CD/DVD ROM, but it doesn't seem to install anything, only opens up a DVD application.  Where else can I go besides the Dell site to get the right update?  Is there a possibility there is something wrong with the DVD but not the CD reader?  It's the TSSTcorp CDRW/DVD TSL462C model that shows up in Device Manager.
saturationAsked:
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Dirtpatch-JenkinsCommented:
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saturationAuthor Commented:
Thanks!!
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Dirtpatch-JenkinsCommented:
No problem, glad to help.
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