Citrix  Presentation Server 4.5 - Publishing Adobe 9.0 - all users are able to use this application

Posted on 2009-02-19
Last Modified: 2012-05-06
I have installed Adobe 9.0 Std to all 5 of our Citrix Servers and published it thru the Citrix management console.  Only 2 of the Citrix users have licenses to use it.  I have added only those 2 user id's to the User application Properties. Other domain users don't see the icon on their desktop, but when they open a .pdf it uses the Adobe 9.0 and they have full access to change or add pdf's.  Also installed on all 5 Citrix servers is Adobe Reader 8 which is what they are suppose to ONLY has access to.  Is there a way to make it so the non-licensed Adobe 9.0 users can ONLY use the Adobe Reader 8.0 and not have access to the full program.  I will attach some screens shots of how it is setup.
Question by:bauerbuilt
    LVL 8

    Expert Comment

    It sounds like it might be a file association issue since 9 was probably installed after Reader and overwrote the associations it had.  So fixing the file association would probably make that stop happening.  Easiest way to fix the file association issue is probably to upgrade to Reader 9.0 on the servers (make sure you do change user /install from command prompt first).

    But you also may want to take away NTFS permissions from those not supposed to have the full version.  Just go to the executable for it (probably Acrobat.exe) in program files and remove everyone type permissions for read and execute, and instead give those permisissions to the AD group that controls access to this program.
    As an FYI, you might also consider using a free product like "CutePDF" on the servers which basically gives everyone PDF creation capability without needing Acrobat full version.  Then if there are still a few users needing full Acrobat to do editing of PDFs, you can still give them the full version,

    Author Comment

    I am still confused on the persmission angle of this folder.

    Attached is a screen shot of the Adobe.exe and the Seuciryt Properties.  Can you tell me what I need to do to only have the correct group see and have access to this folder? "Everyone" isn't one of the options.

    Author Comment

    I did install Adobe Reader on all 5 Citrix servers.  Now when users without a licesne open up a PDF it does come opne in Adobe Reader.  However, the can still right click on the PDf and open with Adobe 9.0 and have the full program. How do I get rid of that option on users who shouldn't have it?
    LVL 8

    Accepted Solution

    What you could do RE: the permissions to the Acrobat.exe executable is remove Users, Power Users, and Terminal Server Users from the list.  Then I would add the AD group that controls access to that application (such as "Groups-Citrix-AcrobatFull") and give that group Read and Execute permissions.

    Author Comment

    That worked wonderfully.  Thank you SOOOOO much.
    Now users are told they don't have permission.  

    However one more issue came up.  If a user has permission to the Office 2007 suite, but NOT full Adobe 9.0, they now are seeing a new tab in their top toolbar named Adobe PFD.  Is there a way to get riid of that? The tab is on Word, Excel, PPT and Outlook.  Thanks for all your help.

    Author Comment

    To have the users not see the Adobe Tab, I went back in and modified the install to not include the addins for the Office Suite programs.

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