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Can access internal network but can not ping router or get to Internet

Medium Priority
Last Modified: 2012-05-06
I have a PC that can access all internal network resources, can ping by name and IP everything but the router or anything beyond it externally. It's running Win XP SP2, has a static IP because of users doing RDP sessions from a remote location. Default gateway, sub net mask and IP are all valid, also when restarting I get an error message stating that the Application Layer Gateway service has been stopped, but restarting this service does nothing.
Watch Question

Do you have any perimeter firewall


No, and all other PCs can access both network resources and the Internet
check if your windows firewall allows upnp framework , file & printer sharing services.

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I apologize it seems i spoke too soon, they do have an external firewall, a firebox hardware firewall, i brought the PC to a different network and it connected fine (I'm posting from it now) I am looking into seeing if they exceeded user licesnses on the firewall now will post back in a few.
if not, try to run a command
sc config alg start = auto
Top Expert 2007

I think your evaluation about license limit should be the problem; please update.

Thank you.
Your firewall has been configured to put you into a separate vlan


Looks like firewall was fine, and all file and print sharing was set up, I did a repair install of windows and that fixed whatever was wrong.
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