Do UPS / Battery companies actually make good on their Connected Equipment Warranty?
Posted on 2009-02-19
We've all seen the guarantees they place on their equipment. They state that, if properly installed, their UPS / surge protector will protect the attached equipment or the manufacturer will reimburse up to some massive amount (mine unit claims $200,000).
I am suspicious of this. I haven't found any cases of a company fulfilling this promise. I did find one story whereby an IT admin claimed his equipment was fried while using APT UPSes. He tried repeatedly to file a claim with them, and they refused all contact.
Can anyone around here shed some light on the topic? Thanks.