Symantec Backup Exec tape backups not writing replicated data
Posted on 2009-02-19
I just setup a new install of Windows 2008 Server Standard on a Dell PE 2850, installed Symantec Backup Exec Continuous Protection Agent (to replace Veritas Replication Exec) and Backup Exec 12.5 for Windows Servers. I use CPS to replicate data on a schedule from multiple servers to the local hard drive. Then I have a BE job to write this data to tape. For some reason it is only writing the folder structure up to the drive letter and then stopping, so all it writes is the server name folder, then the drive letter, but not the actual contents of the drives. BE thinks the job completed successfully because it got no errors, but only backing up 19,000 or so KB is certainly not a full backup.
After some experimenting I found there was a security rights issue on the folder I instructed BE to backup to tape and that SYSTEM was not even in the permissions for the replicated data folder. I added system to the permissions and applied it to all subfolders and files, then tried to make a tape backup again, which worked and I thought everything was good. But then when it tried to run on schedule later that day it did the same thing again, only writing the server name folder and their drive letter folders, but no contents. It of course thinks the job completed successfully.
I then decided to create a new replication folder and move the data there, this worked... when I manually ran the job, but then again when it tried to run on schedule it went back to only going up to the drive letters. So I then re-applied all security permissions, but that didn't work. I then tried changing the drive letter from D: to E: and trying again, but it's not working. I re-applied all permissions again, but still no go. I have no idea what is going on and why BE won't write the data. The user account it is using was successful on system access tests.
Does anyone have any suggestions or knows how to fix this?