I need to determine the cause of a memory error.
A Citrix server with Presentation Server 4.5 FP1 is installed on a Dell 860 with 4Gb of RAM.
There are several published applications, but one of the published applications has an intermittent memory error.
The application is an EMR program by NextGen, and it works well in general, but when several templates are opened within the application a generic error is produced. Error: Not Enough Memory!
I cannot determine at what point this error is caused. Therefore, I do not know how to correct the problem. Currently, this is the only server we can use for this demo of Citrix and do not have any other hardware to use for testing.
Hardware / Software Involved
Server = Dell 860 server, with 2.4Ghz processor and 4Gb of RAM. Windows Server 2003 R2 (fully patched), SQL Server 2005 Express, Citrix Presentation Server 4.5 FP1.
Workstations = any. Generally, the office has tablet PCs by Motion& but even offsite on other desktops and laptops (HP, Dell) the problem exists. It doesnt matter if the workstation is using Vista or XP either.
The other applications do not fail. Just the one EMR application. Any ideas what could be causing this to happen? Do I need to supply you with any further information?