SamKira
asked on
Connection timing out
I am using Cisco Catalyst 2900 switches for my video-confrencing. The connection times out at exactly 2 hours. Can anyone let me know how to find out what my timeout value is set to?
RPPreacher
The connection time out for video conferencing is usually a configuration in the video conference unit, not the switches.
ASKER
I went through it with the tech and says that's not the case. He beleives that it might be a network setting.
He's wrong.
ASKER
I'll do some more digging.
The timeout is not on the switch. Its on a ASA or PIX firewall hiding somewhere in your network. Are you using a gatekeeper?
ASKER
How do I locate the value of the timeout on my PIX firewall?
You didn't mention a VPN.
Is there a VPN involved? What brand of video conferencing equipment do you have?
Is there a VPN involved? What brand of video conferencing equipment do you have?
the command reads something like timeout h323 2:00:00 though I may not have got the exact syntax right. Its also the default setting, so you might have to change it.
ASKER
I'm just using a Polycom VSX7000.
There is no VPN involved.
"the command reads something like timeout h323 2:00:00" What command are you talking about?
There is no VPN involved.
"the command reads something like timeout h323 2:00:00" What command are you talking about?
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Any luck withaddng the commands to your PIX