Back-up exec not recognizing RD1000

Posted on 2009-02-19
Medium Priority
Last Modified: 2013-12-01
We have switched from BUE to Acronis for our preferrd backup software. There is data on the old Dell RD1000 back-up disk that did not get migrated over to the new server. I have installed BUE 11.0 on the server but it is not recognizing the RD1000 drive(USB). I can see the drive and navigate through all the backup files through windows but when I start back up exec there are no devices shown or back-up jobs showing as being present to restore from.

Thanks in advance for any help.
Question by:markrn
LVL 24

Accepted Solution

Iamthecreator OM earned 2000 total points
ID: 23689228
The RD1000 is a disk based device and will not  be available as a tape device
you will need to configure a Removable backup to disk folder in order for it to work with BEWS (Backup Exec for Windows Servers)

you might also want to check out the following articles for other known issues

Firstly the Hardware Compatibility List which states the DELL RD 1000 to be compatible for Backup to Disk B2D

Backups targeted to a USB removable storage device with 160GB or larger cartridges may fail during verify with "Difference encountered in file data

Dell RD1000 does not honor "Eject media after job completes" setting


Author Closing Comment

ID: 31549050
That's what I needed, thanks!

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