VirtualCenter fails to start with SOAP error in log

Posted on 2009-02-19
Last Modified: 2012-06-27
It was a regular reboot but now Virtual Center will not start and looking in the logs we see this error:

2009-02-18 17:05:05.359 'App' 4260 warning VpxUtil Failed to parse XML in deserializing soap to object at 1: not well-formed (invalid token)
2009-02-18 17:05:05.359 'App' 4260 warning VpxdInvtHost::LoadHostHealthFromDb Failed todeserialize system health data from Db:

followed by a mass of XML which presumably is the bad SOAP packet, looking like this: <obj xmlns="urn:vim25" xsi:type="HealthSystemRuntime"><systemHealthInfo><numericSensorInfo><name>System Level for System Board 1</name><healthState><label>Green</label><summary>Green</summary><key>Green</key></healthState><currentReading>24800</currentReading><unitModifier>-2</unitModifier><baseUnits>Watts</baseUnits><sensorType>power</sensorType></numericSensorInfo><numericSensorInfo><name>Voltage 2 for Power Supply 2</name><healthState><label>Green</label><summary>Green</summary><key>Green</key></healthState><currentReading>23400</currentReading><unitModifier>-2</unitModifier><baseUnits>Volts</baseUnits><sensorType>voltage</sensorType></numericSensorInfo><numericSensorInfo><name>Voltage 1 for Power Supply 1</name><healthState><label>Green</label><summary>Green</summary><key>Green</key></healthState>

and on and on, there is heaps of it.....

further up the log stack are these lines:

2009-02-18 17:05:03.984 'Libs' 4260 warning VpxdOsLayer Couldn't read registry entry vmdbPort
2009-02-18 17:05:03.984 'Libs' 4260 warning VpxdOsLayer Couldn't read registry entry managedIP

are they relevant? The database is running and can be connected to by ODBC and trying a manual start of the virtualCenter server is no different to that of a boot-up.
Question by:mbcommsTech
    LVL 32

    Expert Comment

    Have you recently updated your ESX boxes with update 2?  If so, you should also update your VC also.

    Author Comment

    Its a new install, update 2 was in everything as installed. This is the first reboot after that installation.

    Dell servers with ESXi in them, vCenter running on a Win2003 box with a full SQL server on the same machine.
    LVL 32

    Expert Comment

    Can you try rerunning the update 2 install?  on your VC?

    Take a look here

    Accepted Solution

    This was a first off installation, not an update. We reinstalled, on another database server, and have our fingers crossed.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Better Security Awareness With Threat Intelligence

    See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

    I have installed vmware Esxi 5 , it was all working fine. But one day I faced a problem when loading modules of vsphere 5 , Vmware ESxi 5 hung on loading with the message “cnic_Register Loaded Sucessfully” I read too many articles but found no ar…
    VM backup deduplication is a method of reducing the amount of storage space needed to save VM backups. In most organizations, VMs contain many duplicate copies of data, such as VMs deployed from the same template, VMs with the same OS, or VMs that h…
    Teach the user how to install log collectors and how to configure ESXi 5.5 for remote logging Open console session and mount vCenter Server installer: Install vSphere Core Dump Collector: Install vSphere Syslog Collector: Open vSphere Client: Config…
    This Micro Tutorial walks you through using a remote console to access a server and install ESXi 5.1. This example is showing remote access and installation using a Dell server. The hypervisor is the very first component of your virtual infrastructu…

    759 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now