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I cannot print to Adobe Acrobat  Pro 8 from IE

Posted on 2009-02-19
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Last Modified: 2012-05-06
When I try to print an Internet Explorer page(s) to Adobe Acrobat Pro 8.1.2 it hangs up. The printer status shows "Spooling" but it never finishes. When I try to delete the document it shows "Deleting-Spooling" for several minutes before finally clearing the document. I've reinstalled the program several times all to no avail. Any suggestions?
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Question by:danussery
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by:activephoto
ID: 23697003
What Windows version are you using? and Service pack level?
Do you have problems with other printers on the same computer?
/ Mikael
 
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Author Comment

by:danussery
ID: 23697035
I'm using XP Pro x64 Edition, SP 2

I don't have problems with any other printers on this computer.

Thanks
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by:activephoto
ID: 23697099
is it the same if you for example print a "Test page" or a simple notepad document? I see in the screen dump that you are printing a web document (just to verify that its not a network issue)
if you look in the C:\windows\system32\spool\printers folder (spool folder) do you have a lot of documents there? especially with older dates on them?
/ Mikael
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Author Comment

by:danussery
ID: 23760529
It does the same thing regardless of the application I am printing to. I am able to print to my local printer and to several network printers, just not the Adobe PDF printer.
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Accepted Solution

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danussery earned 0 total points
ID: 24062318
Installed Adobe Acrobat Pro update and that seems to have solved the problem.
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