ricoh 1027 scans blank documents
Posted on 2009-02-20
hi there any help appreciated.
I have a client with a newly installed reconditioned Ricoh 1027 experiencing a problem with scanned documents.
Using ScanRouter V2 Lite(Version 18.104.22.168), Save as windows File, Multipage PDF, going into a share on a workgroup computer.
When the document is scanned the transmit is almost instant with increments of %50 then %100 almost instantly, a PDF is visible in the share as expected.
However the PDF is always 2kb in size and when you open it, it's just a blank document.