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Clients not showing in SCCM 07

Posted on 2009-02-20
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Hi,

I have recently installed SCCM 07. The install has gone OK, but the machines that I push the clients out to are not showing up under the client column. If I check the machines, they all have the ccmsetup.exe, ccmExec.exe running as processes.

The entry for the last attempt to install a client in the ccm.log:

======>Begin Processing request: "WCFHZKCG", machine name: "WARSOW"  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:49.366 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Trying each entry in the SMS Client Remote Installation account list~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:49.366 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Attempting to connect to administrative share '\\warsow.wycliffe.network\admin$' using account 'wycliffe\savadmin'~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:49.366 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Connected to administrative share on machine warsow.wycliffe.network using account 'wycliffe\savadmin'~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:49.897 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Attempting to make IPC connection to share <\\warsow.wycliffe.network\IPC$> ~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:49.897 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Searching for SMSClientInstall.* under '\\warsow.wycliffe.network\admin$\'~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:49.897 2009 GMT Standard Time><thread=5272 (0x1498)>
---> System OS version string "5.1.2600" converted to 5.10  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:53.755 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Service Pack version from machine "WARSOW" is 2  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:53.755 2009 GMT Standard Time><thread=5272 (0x1498)>
CWmi::Connect(): ConnectServer(Namespace) failed. - 0x8004100e~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:53.879 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Unable to connect to WMI (r) on remote machine "WARSOW", error = 0x8004100e.  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:53.879 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Creating \ VerifyingCopying exsistance of destination directory \\WARSOW\admin$\system32\ccmsetup.~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:53.879 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Copying client files to \\WARSOW\admin$\system32\ccmsetup.~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:54.020 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Copying file "E:\Program Files\Microsoft Configuration Manager\bin\I386\MobileClient.tcf" to "\\WARSOW\admin$\system32\ccmsetup\MobileClient.tcf"  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:54.036 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Copying file "E:\Program Files\Microsoft Configuration Manager\bin\I386\ccmsetup.exe" to "\\WARSOW\admin$\system32\ccmsetup\ccmsetup.exe"  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:54.301 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Created service "ccmsetup" on machine "WARSOW".  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:57.143 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Started service "ccmsetup" on machine "WARSOW".  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:59.142 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Deleting SMS Client Install Lock File '\\warsow.wycliffe.network\admin$\SMSClientInstall.W01'~  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:59.142 2009 GMT Standard Time><thread=5272 (0x1498)>
---> Completed request "WCFHZKCG", machine name "WARSOW".  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:59.174 2009 GMT Standard Time><thread=5272 (0x1498)>
Deleted request "WCFHZKCG", machine name "WARSOW"  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:59.174 2009 GMT Standard Time><thread=5272 (0x1498)>
<======End request: "WCFHZKCG", machine name: "WARSOW".  $$<SMS_CLIENT_CONFIG_MANAGER><Fri Feb 20 12:16:59.174 2009 GMT Standard Time><thread=5272 (0x1498)>

I can confirm that although there was a WMI error, ccmexec.exe is running. The WMI error does not happen to all machines.

If it is any further help, I get this appearing in the log:

SMS Systems Management Server could not locate the "System Management" container in Active Directory.  Nor could it create a default container.  This will prevent Site Component Manager and Hierarchy Manager from updating or adding any objects to Active Directory.

Possible cause: This site's  SMS Service account or the site server's machine account might not have the correct rights to update active directory.
Solution: Either give the Service Account rights to update the domain's System Container, or manually create the "System Management" container in this domain's Active Directory system container, and give the Service Account full rights to that container (and all children objects.)

Not sure what to do about it.

Many thanks.
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Question by:B_Whetter
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by:
HayesJupe earned 2000 total points
ID: 23703921
ok, so if sccm cant create the systems management container in AD, the clients wont be able to locate the sccm server.
so...
1) i assume you've run extadsch.exe to extend the schema for sccm and confirmed in the log file it ran fine?
2) grant permissions to the sccm computer account to write objects in the systems management container in AD. the easy way out is to put the computer account in domain admins temporarily... but the doco covers how to do it "properly" (ie only granting the permissions required)
once sccm creates the records, you clients will be able to locate the server and they should start showing up as installed in your console.
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Author Comment

by:B_Whetter
ID: 23709153
Thanks,

I have done the extensions to the schema, and they all went OK. I have added the computer to the domain admins group. Last thing on Friday they had not shown up, however this morning (Monday), clients are beginning to show up!

Should I now remove the computer from the domain admins group?

Ben.
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Expert Comment

by:HayesJupe
ID: 23709327
Ben,
      realistically - you should have a look at the SCCM documentation and add the "correct" permissions to the computer account and then remove the computer account from domain admins.
Open up your security for testing by all means, but probably best not to leave it like that.
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Author Closing Comment

by:B_Whetter
ID: 31549198
Many thanks. All seems ok.
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Expert Comment

by:fmartial
ID: 37680379
Check your Management Point status, you could have some errors with your Active Directory.
Try to delete all SMS object in your System Management Container and check autorisation on it.
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