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What is the best way to temporarily remove an Exchange 2003 user?

I don't know very much about Exchange (which will probably be obvious when you read the rest of this), but I am stuck dealing with this situation.

The store is full.  We are going to implement an archiving solution, but we need room now.  There is an old user that I want to remove to give us some breathing room, but the Email is accessed by another user at times.

My thoughts - backup user to PST (I only know how to do this via Outlook - is there a better way?) then remove mailbox.  Offline defrag to get space back.  Set that one user up for access to the PST file.  When the archiving is setup and there is room again, create the mailbox and import the PST file.

Does this make sense?  Is there a better way?

Thanks!
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minidrag
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minidrag
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1 Solution
 
MesthaCommented:
With Exchange 2003 SP2 an offline defrag is a waste of time. The way that Exchange measures the size of the database was changed and the white space is taken in to account with the 75gb store limit. The limit is logical, not physical.

The quickest way I can think of to do what you want is to create an Outlook profile for the user and set the delivery location to PST. The email will be removed from the store by Outlook, but the account remains active. Then when you have space import in to the same account.

-M
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minidragAuthor Commented:
I was not aware of the offline defrag change.  That would certainly explain why the defrag I did recently didn't seem to help any.

So if I open Outlook while logged in as the old user and then change the profile inside Outlook to go to PST it will move everything out of the server?
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MesthaCommented:
You can still do an offline defrag if you wish. However due to the behaviour change they are a waste of time and not entirely risk free.

Changing the delivery location in the account settings to a PST will remove the content. I have users doing it all the time in error, whereas this time it is being done on purpose.

-M
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minidragAuthor Commented:
Well,that sounds nice and easy.  Thanks!
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