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kspurgin78

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Call-forward off-net failure with Avaya 8300

I am having an issue forwarding off-net with a recently installed Avaya 8300. I can forward off-net when dialing from an internal extension but not when I call in from an outside line. The system is receiving lines via PRI and the COS is set to allow off-net forwarding. When doing a list trace command everything appears fine but the PROCEED command is never issued.
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Toni269

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kspurgin78

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Thanks Toni269,
I will check my settings and see what I find. I will get back to you shortly with any discrepancies.