iPhone Exchange mailbox sync

Posted on 2009-02-20
Last Modified: 2012-05-06
I have a user that just bought an iPhone and I set it up to sync to our Exchange 2003 server. It pushes out his mail, contacts and calendar with no problems. Howerver he has a bunch of folders in his Inbox and does not want to sync them. With his old Windows based smart phone we were able to choose which folders to sync. Is there a way to do this with the iPhone?
Question by:jmoody
    LVL 5

    Expert Comment

    Sure the folders are in hes Inbox, not outside of them? I have been using sync also quite long now and no problem for the stuff which is located inside the inbox.

    Author Comment

    He has subfolders in his Inbox, Sent Item and even Deleted Itmes. In a Windows smart Phone you can manage your mailbox folders and select folders you would like to sync and deselect folders you would like not to sync. He has tons of folders and it is syncing all of them so he would like to stop synching most of them.
    LVL 17

    Accepted Solution

    The iPhone works a little differently...
    It will show all of the folder structure under the Inbox, There is currently NO way to collapse or NOT sync these...
    The push email will only work into the inbox (therefore if he has any rules that move messages then they will not be pushed to the phone as soon as they arent in the inbox).
    At any time you can sync a folder by opening it and choosing the refresh button at the bottom left.
    I hope this explains it for you...

    Author Comment

    Thanks for the info.

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