I need to leave a copy of messages on the server...only in Outlook 2003. Cannot find the check box to leave a copy of message on the server.
In Outlook 2003, how can I leave a copy of email on the server? I cannot find the check box to enable this option.
ASKER
The Advanced Tab in my Outlook 2003 does not offer the option to leave messages on the server. I have Mailboxes options, Cached Exchange Mode Settings, Mailbox Mode and Offline Folder File Settings. Thanks you for your assistance.
SOLUTION
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ASKER
Use Cached Exchange Mode is selected and the Mailbox Mode indicates Outlook is running in Unicode Mode against the Microsoft Exchange Server
SOLUTION
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ASKER CERTIFIED SOLUTION
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There is no way for an Exchange administrator to force email to be downloaded. The settings to do so are part of the Outlook profile, and if they have been changed you would see them in the GUI. They would not be hidden.
The first question I would ask is whether this problem follows you to another machine. If it does, then you need to query with the administrators of the network.
However I suspect that the Outlook profile is corrupt and despite making the changes, they are not actually taking effect. Creating a new Outlook profile would confirm that.
I would also confirm that the items are actually being removed from the server via OWA. There is always the chance that a view is being used instead.
-M
The first question I would ask is whether this problem follows you to another machine. If it does, then you need to query with the administrators of the network.
However I suspect that the Outlook profile is corrupt and despite making the changes, they are not actually taking effect. Creating a new Outlook profile would confirm that.
I would also confirm that the items are actually being removed from the server via OWA. There is always the chance that a view is being used instead.
-M
Tools... email accounts...view change existing...highlight your account and click change...More Settings button... Advanced Tab