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Out of Memory

Posted on 2009-02-20
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Last Modified: 2012-08-13
I have a customer whom just installed our software. An attempt to launch Software results in following message:

'Out Of Memory'

There is plenty of HD space, Ram, Pagefile. All other programs function just fine.

System resources are normal

Windows XP Service Pack 3
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Question by:ConEst_tech_support
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by:jeffiepoo
ID: 23697222
sorry I posted those links on the wrong thread
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by:jeffiepoo
ID: 23697301
I found this info on the following website:

http://support.microsoft.com/kb/253912

On computers with large amounts of RAM, the maximum cache size can be large enough that Vcache consumes all of the addresses in the system arena, leaving no virtual memory addresses available for other functions such as opening an MS-DOS prompt (creating a new virtual machine).

Use the MaxFileCache setting in the System.ini file to reduce the maximum amount of memory that Vcache uses to 512 megabytes (524,288 KB) or less. For additional information about how to use the MaxFileCache setting, click the article number below to view the article in the Microsoft Knowledge Base:
108079  (http://support.microsoft.com/kb/108079/EN-US/ ) 32-Bit File Access Maximum Cache Size
Use the System Configuration utility to limit the amount of memory that Windows uses to 512 megabytes (MB) or less.For additional information about how to use the System Configuration utility, click the article number below to view the article in the Microsoft Knowledge Base:
181966  (http://support.microsoft.com/kb/181966/EN-US/ ) System Configuration Utility Advanced Troubleshooting Settings
Reduce the amount of memory that is installed in your computer to 512 MB or less.
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Hope this helps, keep me posted

-Jeff
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by:jeffiepoo
ID: 23697318
If this seems like too much too fast, first try this:

Go to START => RUN (or The windows key + R)  => then type msconfig => hit enter.

The ms configuration utility will open, go to the "startup" tab.

These are all the applications that start up with the computer and get put into memory, usually you can just open these applications when you need them. Disable any entries that are associated with programs you have installed. Ex: Adobe Reader, Google Desktop, Quicktime, ect. ect. You can usually make a fair guess about what these entries are by looking at the file location. Ex: C:\Windows\Program Files\Adobe Reader\Adnme.exe   This should free up some memory

Hope this helps

How much ram do you have, and what program did you install?  32 or 64 bit Operating System?
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by:gonzal13
ID: 23697513
I do not know how much memory you have but xp pro can accept 3 megs. You actually may not have enough memory.

Joe
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by:rionroc
ID: 23699685
Hello

Try to:
Delete \Windows\Prefetch Folder.
Turn off System Restore in my computer properties.
Perform a desk clean up, in run window type: cleanmgr /d /sagerun c:
Set Pagefile.sys to 0 in my computer properties, advance settings, advance.

Restart.

Turn on system restore again (if you want to)
Turn on pagefile.sys to system manage size.

Restart.

Run the program.


Great is our GOD.
:)
rionroc
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ConEst_tech_support earned 0 total points
ID: 23737595
Hello, was wondering where all these comments were. They went to my Junk mail box. That has been corrected. All good ideas. I thank you for them.

The problem was that our program is not unicode Compliant and the customer had Korean as opposed to English chosen in :

Control Panel > REgional and Language Options > advanced > Language for non-unicode programs.

Our software requires English.

In a nutshell our program could not read the path in the registry to it's database. My guess is it did not know what else to call it.
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