Microsoft DPM Failing on Exchange 2007 Backup

Posted on 2009-02-21
Last Modified: 2012-06-27
I have a Windows Server 2008 64-bit with Exchange 2007 64-bit installed and working.  I've cleared up most issues now but have one that is still causing a major issue.  I've installed Microsoft DPM 2007 with SP1 on a separate server on a Server 2008 64-bit OS.  DPM 2007 works great on all of my other servers after I pushed out the agent (latest updated one from SP1).  However, after it installs on Exchange - it fails when I try to perform a backup with the error:
Triggering tape backup failed:

"Error 30216: DPM has detected a discontinuity in the log chain for Storage group First Storage Group on SERVERNAME.fqdn since the last synchronization.
Error details: Unspecified error (0x80004005)
Recommended action:
1. Consult the administrator of the Exchange server to rectify the problem. Please ensure that exchange circular logging is turned off. Synchronization jobs may continue to fail until this issue is resolved.
2. Last backup might have failed after log truncation.

In the Protection task area, click 'Create recovery point' and select 'full backup' option."

- Now exchange circular logging is turned off - and I don't see the option 'full backup' under create recovery point.  Any ideas what to look for?  Is this option enabled by default or does it have some prereq?  I am using a tape backup and all tapes and drives are loaded - but I do not have a backup disk(s).

Question by:jaelae

    Author Comment

    Resolved.  The only solution was to:
    - Dismount the store
    - Stop the Transport Service
    - Move all logs and the .edb file to another path  as a backup
    - Delete all logs
    - Mount the store
    - Run a FULL Normal Backup with DPM 2007
    - Start the Transport Service

    This seems to have worked and although I hate manually deleting logs -  it seemed to do the trick.

    Accepted Solution

    Because you have presented a solution to your own problem which may be helpful to future searches, this question is now PAQed and your points have been refunded.


    Featured Post

    What Should I Do With This Threat Intelligence?

    Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

    Join & Write a Comment

    Easy CSR creation in Exchange 2007,2010 and 2013
    Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
    This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    733 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    25 Experts available now in Live!

    Get 1:1 Help Now