Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium


About setting up subdomains using plesk

Posted on 2009-02-21
Medium Priority
Last Modified: 2013-12-14

I am administrating a web server using Plesk 8.4 for windows, the main issue is that I have created a subdomain but it doesn´t seem to be working despite the subdirectory (even virtual directory) was created, I have uploaded the corresponding files but you can try to see what happens:

Error: soporte.dimensionav.com
fine: www.dimensionav.com/soporte/index.html

Thanks in advance.
Question by:dimensionav
  • 3
  • 3
LVL 15

Expert Comment

ID: 23703516
It may have setup the subdomain as a virtual directory in the subdomains folder.

Login via FTP, and instead of going in to httpdocs, go into subdomains/soporte/httpdocs and see if there is an index.html file there.

Author Comment

ID: 23705673

I have deleted everything in order to star all over again, there are a couple of options of subdomains:

1. physical hosting
2. subdomain in subfolder

Which would be the differences?

LVL 15

Accepted Solution

aibusinesssolutions earned 2000 total points
ID: 23705751
physical hosting will create a new folder under subdomains

subdomain in subfolder will create a subdomain off of a current folder in your website.
 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks


Author Comment

ID: 23705859
pretty clear!

is there any advantage/disadvantage one vs. other ?
LVL 15

Assisted Solution

aibusinesssolutions earned 2000 total points
ID: 23705898
The physical hosting will be set up as a completely separate application. If you are using .NET and want a separate application with its own web.config file and global.asax, you'll want to use physical hosting.  It will also have it's own web stats.  You'll have to go into the subdomain/httpdocs/ folder to access the files.

subdomain in subfolder can be accessed via domain.com/subfolder or subfolder.domain.com, and you can access the files under the httpdocs/subfolder folder.  

Author Closing Comment

ID: 31549721
Considering the structure of how a subdomain is created I was uploading the files to a wrong directory

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you’re involved with your company’s wide area network (WAN), you’ve probably heard about SD-WANs. They’re the “boy wonder” of networking, ostensibly allowing companies to replace expensive MPLS lines with low-cost Internet access. But, are they …
Make the most of your online learning experience.
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question