About setting up subdomains using plesk

Posted on 2009-02-21
Last Modified: 2013-12-14

I am administrating a web server using Plesk 8.4 for windows, the main issue is that I have created a subdomain but it doesn´t seem to be working despite the subdirectory (even virtual directory) was created, I have uploaded the corresponding files but you can try to see what happens:


Thanks in advance.
Question by:dimensionav
    LVL 15

    Expert Comment

    It may have setup the subdomain as a virtual directory in the subdomains folder.

    Login via FTP, and instead of going in to httpdocs, go into subdomains/soporte/httpdocs and see if there is an index.html file there.

    Author Comment


    I have deleted everything in order to star all over again, there are a couple of options of subdomains:

    1. physical hosting
    2. subdomain in subfolder

    Which would be the differences?

    LVL 15

    Accepted Solution

    physical hosting will create a new folder under subdomains

    subdomain in subfolder will create a subdomain off of a current folder in your website.

    Author Comment

    pretty clear!

    is there any advantage/disadvantage one vs. other ?
    LVL 15

    Assisted Solution

    The physical hosting will be set up as a completely separate application. If you are using .NET and want a separate application with its own web.config file and global.asax, you'll want to use physical hosting.  It will also have it's own web stats.  You'll have to go into the subdomain/httpdocs/ folder to access the files.

    subdomain in subfolder can be accessed via or, and you can access the files under the httpdocs/subfolder folder.  

    Author Closing Comment

    Considering the structure of how a subdomain is created I was uploading the files to a wrong directory

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