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MP Navigator EX giving error code 259.

Posted on 2009-02-22
Medium Priority
Last Modified: 2013-12-27

I have an issue with a Canon 5600F scanner on an XP machine, running in a windows 2003 server environment. The scanner is working perfectly, with the latest drivers downloaded from the Canon website. However when scanning with the MP Navigator EX utility, and not the windows scanner wizard, it gives an error message of "Code 259".

I have tried removing the software, reinstalling the driver, updated to the latest versions, I just cant get around this issue.

Hoping someone could shed some insight :)

Question by:JKMS

Accepted Solution

jhuls earned 2000 total points
ID: 23707754

Author Comment

ID: 23708090
Thanks very much for the link.
I have now lodged a support request with Canon as suggested.
I will advise of the outcome as it becomes known.
If anyone else has encountered this problem, any other advice would be appreciated in the meantime.

Author Closing Comment

ID: 31549736
Thanks for the heads up o this, it is really appreciated.
The cause was that the folder where temp files were being stored did not have permission for everyone to write. The error code refered to this but was not evident without consulting the support site.

Thanks again.

Expert Comment

ID: 23714447
Start --> All Programs --> Canon Utilities --> MP Navigator EX -->  Once opened, Click Preferences --> Change the store of temp files to a folder on the local C:\.

Fixed our issues with... MP470 & Canon LiDE 90.

Expert Comment

ID: 23955875
Just to confirm - had exactly the same problem with a LiDE 100.
Repointed the location of temp folder to the local HDD rather than the default temp network share. Worked a treat!

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