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Cannot boot into Windows XP Sp2

I'm operating an HP a630n with Windows XP Home which was factory installed on the hard disk.

The computer is four years old.  I had no recent problems until a day ago when after the HP booting process takes place  the Windows Log On window shows up listing the user as "owner' and requesting a passwork.

I don't recall that I ever set a password.

The log in window had occasionally showed up before, and all I did was hit "enter" and Windows opened.

Now, when I hit" enter" [or click it with the mouse] Windows indicates that its logging on but then "logs off".

I have attempted using Safe Mode and "last known good setting" but the "Log on" window shows up with both.

Any help would be much appreciated.

Sam
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Finestkind
Asked:
Finestkind
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3 Solutions
 
wwwouterCommented:
Change/blank the password with OPH Crack http://ophcrack.sourceforge.net/

Just make a Live CD, and boot from cd.

Let me know if that helped.
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FinestkindAuthor Commented:
wwouter:

Thanks for the information.

I'm now usiing a pc with a defunct CD burner and won't be able to burn untill my wife brings in her laptop.

I'll be back to you probably tomorrow evening.

Thanks

Sam
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FinestkindAuthor Commented:
wwouter

I noticed that the Live CD is over 400 MB.  I live in dial up land so that's not a real option for me here.  Are there any alternatives?

Thanks

Sam
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wwwouterCommented:
OK,

Here's a a different one, that worked great for me in the past with resetting passwords:

http://home.eunet.no/~pnordahl/ntpasswd/

This download is only 3.5 MB.
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FinestkindAuthor Commented:
wwwouter:

Thanks.  I'll give it a try.

Sam
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FinestkindAuthor Commented:
wwwouter:

Ran the NAT off line cracker, no dice.

Getting someone to download the ophcrack for me.  I'll give it a try.

Query:  The computer boots into HP.  Is an HP Standard System Revovery viable,  if all elso fails?
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FinestkindAuthor Commented:
As I suspected I didn't create a login password for Windows.

I obtained and ran the ophcrack ISO CD.

It indicates that I have three accounts.

Administrator
Owner
Guest

The password in each is "blank"

When I try to log on using Owner the window indicates that it is loading my personal settings, but then quickly logs off.

I get the same result when I attempt to log on as Guest.

When I attempt to use "Administrator" I get a message, "Unable to log on because of an account restriction."

What do you suggest?

Sam


 
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johnb6767Commented:
Did you try Administrator in Safe Mode? That accoiunt cannot be logged into regular mode in XPHome edition. One of the MANY limitations of XP Home.....
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☠ MASQ ☠Commented:
Finestkind
This question appears in the Mac OS and Bootcamp threads. Can we check that this is a PC with XP as the sole operating system?
Am I correct that you can't access ANY account in Safe Mode or normal?
Do you have the HP XP installation CD that came with the machine or is this on a restore partition (Usually shows as"hit F10 at boot screen to launch")?

Do you have an option for Recovery Console in the menu when you try to boot into Safe Mode?
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wwwouterCommented:
IF you are able to use the Administrator-account, once you now now it's blank (OPH Crack):

The Administrator account is not displayed in User Accounts unless the computer is in Safe mode. To change the password for the Administrator account:

   1. Click Start, click Turn Off Computer, and then click Restart.
   2. After the computer completes the Power On Self Test (POST), press F8, and then click Safe mode.

      NOTE: If you have difficulty getting to the Safe mode menu command, press F8 repeatedly after you turn on the computer.
   3. Log on as an Administrator, or with another account that has Administrator permissions.
   4. Click Start, click Settings, click Control Panel, and then click User Accounts.
   5. Click the Administrator icon.
   6. Click Create a Password or Change my password.
   7. Type a password for the account, and then retype the password to confirm it.
   8. Type a hint to help you remember the password in the event that you forget it.
   9. Click Create Password or Change Password.

OR

1. Log on in safe mode
2. Go to Start- run- then type in "control userpasswords2" and ok
3. Check "users must enter..." this will allow access to accounts.
4. make sure you know the passwords then restart in normal mode and log in.
5. Go to Start- run- then type in "control userpasswords2" and ok
6. highlight your account (not the default administrator account)
7. uncheck "users must enter..." a password screen will pop-up.
8. type in password and confirm password. then apply
9. close out and restart computer.
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wwwouterCommented:
And if that doesn't work, the only option is:

Repair Windows with Windows-cd!

If you have important data on your laptop, I suggest you take out the hard-drive first and put it on a different machine first to make a backup of your files.
Then, put hard-drive back in te machine and repair Windows with Windows-cd, or make a fresh installation.
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FinestkindAuthor Commented:
Masquerade et al:

I can't get in using safe mode.  Same longing in --logging out syndrome.

I have the HP CD install CD-roms which I purchased after buyiing the computer.

The installed package has the reinstall partition, both format as well as partial or repair.

The HP directions that came with the CDs states that the repair mode does not affect the files with the exception that some may be moved.

I'm inclined to try the repair install.

What are your thoughts.

Thanks

Sam
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willcompCommented:
You have symptoms similar to those caused by BlazeFind. Although the cause may be different, the fix may still apply --- copy userinit.exe and edit registry. Here's some additional information.

http://www.kellys-korner-xp.com/xp_wel_screen.htm
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johnb6767Commented:
Does Safe Mode/ Command prompt only work?

If so, paste the following.....

reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" /v userinit /t reg_sz /d c:\windows\system32\userinit.exe, /f

By far the easiest way to correct that value.....

Might still need to replace the file from the recovery console...
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willcompCommented:
I've seen the same behavior with userinit.exe missing completely. The first step I'd try is copying userinit.exe to c:\windows\system32 folder. You can use an XP CD, Bart PE, or UBCD4Win. If an XP CD is not used, you'll have to copy userinit.exe from another XP PC.
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willcompCommented:
One more comment -- Once you are able to log onto XP successfully, run a malware scan. I recommend Malware Bytes AntiMalware.  http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
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wwwouterCommented:
IF you are able to log on, run HijackThis.
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis
 Post the log here, so I can see if any virus is hijacking processes on your PC.
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☠ MASQ ☠Commented:
The recovery console tweak is certainly worth a try
If it doesn't work I would go for the repair reinstall although it may be the SAM which is damaged (which controls security access to Windows logons)
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FinestkindAuthor Commented:
Gentlemen/Ladies

Just a note to let you know that I've been considering a partial reinstall.  However the CDs I received from HP only boot into a full restore, [full format].  I'm in the process of contacting them, but because of other committments I won't be able to get to it for several days.

Would  you be kind enough to let me know how you would like to handle this question?

Much obliged,

Sam
 
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☠ MASQ ☠Commented:
As there is no solution probably the best thing to do is ask for a deletion and refund - you'll need to give four days notice to the other contributors in case they have any objections to this.
Use the request attention button in the original question box to start the process.
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johnb6767Commented:
Since you couldnt use a boot CD, you can still fix this by slaving this Hard Drive into another PC, and making the registry/file modificaitons... If you are interested, please advise...

Also, is there an I386 folder on the root of the C Drive?
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FinestkindAuthor Commented:
johnb6767

I'm very interested!

I'm not a tech   but have experience in replacing CD drives, RAM, modems etc.,  so I'd need some step by step instructions preferably those that don't require much intelligence!

I may have access to another PC with Windows XP loaded.  In fact I may have some help.  My wife took the tower to her IT man at her job, who had just gotten a program from home office in NYC which he thought would do the job. [I don't know what program].  He ran it yesterday and was able to change the password , but still couldn't boot into Windows. The issue has piqued his interest and he's going to research it next week.  

He may be willing to help with the slaving.

As to the 1386 folder.  

There is a 1368 folder in the  reinstall partition which provides the options of logging in to
     D:\MiniNt,
     D:\1386 or:
     C:\Windows

I didn't know what the "Ds" referenced so I just attempted Windows, but got nowhere.

Much appreciate your assistance.

Sam
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willcompCommented:
If problem is the same as what I've seen on several PCs recently --- all that's needed is to copy userinit.exe to c:\windows\system32 folder. Registry is OK. There will be some significant malware to remove though and ComboFix will probably be needed for removal. http://www.bleepingcomputer.com/combofix/how-to-use-combofix

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johnb6767Commented:
For future reference if needed.....

Create a bootable XP CD from your I386
http://www.howtohaven.com/system/createwindowssetupdisk.shtml

I have tested on multiple occassions successfully....

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johnb6767Commented:
Does it login, and then logout?

If so, you really need to take willcomps solution from above, as well as the one 2 above this one, regarding the userinit.exe file.....
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FinestkindAuthor Commented:
If problem is the same as what I've seen on several PCs recently --- all that's needed is to copy userinit.exe to c:\windows\system32 folder.
--------------------------------------------------------------------------------------------------
Does it login, and then logout?

If so, you really need to take willcomps solution from above, as well as the one 2 above this one, regarding the userinit.exe file.

-------------------------------------------------------------------------------------------------

I have access to a laptop with xp Professional installed:  Or, perhaps, a PC at my wife's place of employment.

Since I can't log in to my XP Home SP2 I could use more direction.

Would it be possible for someone to give a step by step of the procedure or a link to one?

Thanks,

Sam  
myh
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johnb6767Commented:
If you are familiar with slaving the Hard Drive from this PC to another one, then you can simply copy the files over in Windows Explorer.

Also, sometimes it;s the registry value corrupted that causes this problem.....

Sometimes you can get a command prompt in Safe Mode, with this problem.....

If so, tyope this in EXACTLY at a command prompt............

reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" /v userinit /t reg_sz /d c:\windows\system32\userinit.exe, /f

By far the easiest way to correct that value.....

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johnb6767Commented:
Alternatively, if you dont know how to slave drives.....

How to edit the registry offline using BartPE boot CD ?
http://windowsxp.mvps.org/peboot.htm

Just follow the directions in the article, about loading the SYSTEM hive, and navigate to the following key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Look for the followingvalue....

Userinit=C:\Windows\system32\userinit.exe, <~~~~ Should look EXACTLY like this, including the comma...

You can do it either way, with BartPE, or UBCD4Win. Or simply slave this drive into another workstation....

What is the Ultimate Boot CD for Windows?
http://www.ubcd4win.com/

Bart's Preinstalled Environment (BartPE) bootable live windows CD/DVD
http://www.nu2.nu/pebuilder/
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90BN868Commented:
Most probably your user profile destroyed.

Try to use safe mode and login as administrator. Delete the user that you used to log in and recreate it again.
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FinestkindAuthor Commented:
To All:

I haven't been able to get back to this problem due to press of other matters.  It'll  be another week before I'm clear. I'm thinking about closing this, and distributing the points but need to know if I have to designate a solution.

Thanks,

Sam
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willcompCommented:
If it'll only be a week or so, just wait. No need to do anything now other tahn keep us posted about progress -- or lack thereof :-)
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FinestkindAuthor Commented:
Great!

Thanks

Sam
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FinestkindAuthor Commented:
Great!

Thanks

Sam
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FinestkindAuthor Commented:
Due to logistical problems [getting access to a computer with XP and or an XP disk] I've not been able to move on the BART suggestion or other methodogy.

Rather then hold this query open I'd like to award points.

Do I have to accept a solution[s] or can I  just award points?

Sam
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willcompCommented:
I'd prefer you left it open for a while longer if an end is in sight. Otherwise, you have to accept an answer to assign points.
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FinestkindAuthor Commented:
Much obliged for your patience.

Sam
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