Make a company wide address book in Exchange
Posted on 2009-02-22
I am trying to see if there is any way to make a company wide address book in exchange of our clients and vendors. We currently have a CRM application we are using, and we are able to export our client lists to CSV format and I know you can individually import it into Outlook via the Import/Export menu for each mailbox, however I was wondering if there is any way to import it into Outlook/Exchange so that all users in our company would be able to see the client lists. This would make it easier to send emails to clients so that it would automatically match the name in the To field with the email address on file. Is this a public folder thing to setup?
However, there is one consideration. We need to make it so that say a disgruntled employee could not simply "Export" the client list and try to steal our information and/or sell it to another competitor. Is there any way to make it so that the clients list would not be able to be emailed to anyone else or saved onto a flash drive? Could we make the list viewable in Outlook to all employees, but not able to be changed, copied, added, or deleted except by a system administrator. We would want to probably be updating the list every week and figured we could simply delete all of the records at the end of the week and import all of the new data if there were any changes, additions, or deletions from our CRM software.