• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1112
  • Last Modified:

ASUS P5Q3 Deluxe reboots itself in WinXP Pro

Hello folks,

I just purchased a computer without a harddrive, thinking I'd install my old harddrive without having to go thru all the re-install of softwares, etc.. Below are the specs:
---------------------------
- ASUS, P5Q3 Deluxe/WiFi-AP @n, LGA775, Intel P45, 1600MHz FSB, DDR3-2000 (O.C.) 16GB /4, PCIe x16 CF /4, SATA 3Gb/s RAID 5 /6+2, HDA, GbLAN /2, FW /2, WiFi, ATX
- INTEL, Core" 2 Duo E7300 Dual-Core, 2.66GHz, 1066MHz FSB, 3MB L2 Cache, 45nm, 65W, EM64T EIST XD
- CORSAIR, 2GB (2 x 1GB) XMS3 DHX PC3-12800 DDR3 1600MHz CL9 (9-9-9-24) 1.8V SDRAM DIMM, Non-ECC
- LG ELECTRONICS, GGW-H20L Black 6x/8x/24x BD/DVD±RW/CD-RW Blu-ray Disc" Burner w/ Lightscribe, SATA
- XFX, GeForce 7600GS HDMI 400MHz, 256MB GDDR2 800MHz, PCIe x16 SLI, DVI, HDMI/ S-Video Out
----------------
I installed my old drive, did not get  errors, computer would recognize all components - and as soon as it passed the Windows XP Pro login screen - it'd reboot itself. I called ASUS, and they advised me to re-install fresh Windows on new harddrive - which I just finished doing so.

Yet, I am still getting same problem - the computer / Windows reboots itself after login screen.

Note, I did manage to install the latest Nvidia driver in "safe mode", which it does recognize since the screen comes up in high resolution. At this point, I am out of ideas - and would welcome any fresh inputs. Thanks in advance.
0
shaimai
Asked:
shaimai
  • 7
  • 5
6 Solutions
 
willcompCommented:
Tap F8 key during bootup to access boot options menu. Disable Restart on Error and continue boot. A BSOD with error message should be displayed. Post the error code and any file identified on BSOD.

Since safe mode boot works, you may have a driver issue.
0
 
shaimaiAuthor Commented:
Thanks for note. Let me see how I can get to the log and will post it. Now I see during boot process that an error of "drive disk not found" shows up and disappears after which windows boots up to the login screen... I does seem like a driver issue too, but there is minimal and the basic components attached - which should normally fall to default windows drivers, i.e., if it were a graphics card issue.
0
 
shaimaiAuthor Commented:
I am not able to replicate your suggestion. Pls advise .... I do get into F8 boot options menu, but do not see Disable Restart on Error option.... I have also gone into safe mode to find if I can find the appropriate log file ... but many different logs lurking in there.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
willcompCommented:
The exact wording is "Disable Automatic Restart on System Failure" and it is available in XP SP2 and SP3. If you have an earlier version of XP installed, the option is not there since it was added in SP2.

Boot into safe mode and see if there are any minidump (*.dmp) files in the C:\windows\minidump folder. If there are, copy them to a flash drive and attach to a comment --- rename with a .txt extension.
0
 
willcompCommented:
Addendum: only copy the last 2 minidump files. No need for a bunch when 1 or 2 will do.
0
 
shaimaiAuthor Commented:
Cool, thx for clarification ... I needed to install earlier XP version since only true CD on hand for new install, after which I'd upgrade to SP3. In any case, attached are the 2 files for your review. Files have been renamed. Thank You.
Mini022209-08.txt
Mini022209-09.txt
0
 
willcompCommented:
Here is info from crash analysis. The process and module are the same in both files and are associated with Asus motherboard utilities (from a Google search). Apparently, you have either already installed motherboard drivers and utilities or did not do a clean install of XP and they are left over from previous install.

I have dinner in the oven and have to go. Will check back later.

CUSTOMER_CRASH_COUNT:  9
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
PROCESS_NAME:  SixEngine.exe

MODULE_NAME: ASACPI
IMAGE_NAME:  ASACPI.sys
FAILURE_BUCKET_ID:  0x7f_0_ASACPI+8db
0
 
shaimaiAuthor Commented:
Hummm, that is possible - cause during XP install - I ended it around the last few minutes upon a popup window did not recognize my pointer ... cause this ASUS mo has only one port for either keyboard or mouse - and I had keyboard attached ... while using a remote mouse as pointer ... Thereafter, I rebooted, and all seemed fine ... so went ahead with install of mo cds ... and these reboots began thereafter since it too did not complete full install. But I could not get to any of it, since these reboots were out of control :-( ....

Does this mean I will need to redo all over again, reformat drive, fresh install of XP, find a USB mouse (not remotee, and than the mo install cd, etc.... Thank You... and Bon'Apetit while me watching the Oscars inbetween.
0
 
willcompCommented:
You are on the right track. Never use wireless keyboard and/or mouse during an OS install.

I recommend completely wiping the hard disk using DBAN or KillDisk and starting over. Deleting partitions and reformatting isn't always sufficient and I prefer to take the conservative approach.  Both programs are on the UBCD which is handy to have.  http://www.ultimatebootcd.com/

After wiping disk, start with a fresh install. Install chipset and video drivers then check for stability. After ensuring PC is stable, install audio drivers.

I recommend not installing Asus utilities unless they are actually needed.
0
 
willcompCommented:
Oh, install SP3 before installing audio drivers and rest of drivers/utilities.
0
 
shaimaiAuthor Commented:
Thank You, I will go ahead and follow each of the suggestions. But I shall be back if the error re-occurs since still feel a 2% chance of that possibility :-)... THx.
0
 
willcompCommented:
If it recurs, add a comment to this question and we'll see what our options are. It's likely that problem can be fixed without a reinstall. In this case -- fresh install, no data -- I felt that a clean install was preferable.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 7
  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now