Exchange Server Settings

Posted on 2009-02-23
Last Modified: 2014-07-19
Deleted Item default configured on the Mailbox Database. It is set to 7 days by default.
In the EXCHANGE MANAGER, under "My mail store" properties/Limits tab/ I have set "Keep deleted items for [days] = 10

In ACTIVE DIRECTORY-USERS-COMPUTERS/"The User's account/Exchange General TAB/Storage Limits/ I have set "Keep deleted items for [days] = 10
But when I check my DELETED ITEMS FOLDER in my account, Deleted emails over 10 day still exist.
What have I missed to activate this setting?
Question by:hanisaif
    LVL 65

    Accepted Solution

    You haven't understood the function of this feature.

    Deleted Item retention only applies to items that have either been hard deleted (SHIFT-DEL) or after the Deleted Items Folder has been removed.

    If you want to delete the contents of the Deleted Items folder then you have to use Managed Folders (Exchange 2007) or Mailbox Management (Exchange 2000/2003).

    LVL 3

    Expert Comment

    The setting you are working with actually is a failsafe after the user empties the deleted items. Check Tools>>Recover deleted items. This will keep stuff an additional 10 days after the user deletes the items from the trash can.....

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