Live meeting 2007 - Document Import (LM Printer issue??)

Posted on 2009-02-23
Last Modified: 2013-11-29

We have an installation of live meeting and can not import documents into the meeting other than Powerpoint.  (I dont mean share an application here, just import a document into the meeting).

When we try to drag documents into the meeting area we get the error, "You've attempted to upload a document, but the feature required to upload the document was not included in the installation of live meeting.  You can share the document using application sharing or reinstall Live Meeting whilst running as an administrator.  This functionality is not available on 64 bit operating systems.  Note: You can still upload powerpoint presentations."

We have tried removing Live meeting and then re-installing it using a local admin account.  We have also tried installation from the LMSETUP.exe file and extracted msi file which we have freshly downloaded.  (We are not using 64 bit).

From wheat I have found to now it seems to be an issue with the Live meeting document writer not being installed.  We are using vista business and the machines have Office 2007 Professional installed.  

Any help/idea's would be appreciated.  Thanks for reading.
Question by:GlenmoranUK
    LVL 12

    Assisted Solution

    When you open up the printers folder "Microsoft Office Live Meeting 2007 Document Writer" is not installed?  and you are running 32 bit Vista and tried installing using when logged in as a local admin.... humm.
    Nothing in the application or system event log?
    Can you uninstall LM 2007 again and install by running msiexec /i <product.msi> /liwearucmopvx /log c:\lminstall.log and then attach the lminstall.log for analysis.
    LVL 1

    Accepted Solution


    We did find a work around late yesterday evening...  What we did was rename the Microsoft Office Document iImage Writer which was installed with Office.  We then removed live meeting and then re-installed it using a domain admin account (not local admin).  This then created the printer but live meeting would not automatically connect to a meeting but instead keep requesting for the meeting credentials.  We then ran the setup script again using the local admin account.

    We had to do this on each machine where the user was a local admin.  (Only IT group).  For other users we just ran the lmsetup.exe as an admin on the users machines.

    We install live meeting from the extracted msi package using group policies but this has not created the printer on any machine.  We have not found out a way to install the printer automatically through which is a bit of a bind considering we have 100 users.

    Again not sure why the issue occurs using local admins and why we get6 a difference when using another admin account to the actual user.  There again the communicator software will not install through group policies either so I think the roll-out of these two pieces of software need to be addressed.


    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Too many email signature changes to deal with?

    Are you constantly being asked to update your organization's email signatures? Do they take up too much of your time? Wouldn't you love to be able to manage all signatures from one central location, easily design them and deploy them quickly to users. Well, you can!

    The question has been asked on multiple occasions as to how best to do printing in a remote desktop or terminal services environment.   It seems that this particular question has plagued several people and most especially as Terminal Services, as…
    Welcome to my series of short tips on migrations. Whilst based on Microsoft migrations the same principles can be applied to any type of migration. My first tip Migration Tip #1 – Source Server Health can be found here: http://www.experts-exchang…
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
    Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

    758 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now