I have a situation on the payment section of the website, we use third party payment gateway for processing orders online, for some reason the total amount on the cart changing from £34.99 to £3499 on the payment confirmation page.
I mean, through out the shopping basket until the final page before it gets redirected to
the payment site, the amount looks ok, soon it reaches to the payment site's confimration page its changing to 3499. Strangely, this is happening only for those customers outside UK (problem now is for the EU user).
Someone advised that it could regional settings on the website, i have checked it is UK english.
I dont understand how users regional settings could have any impact on what money format I use on the website? On the site its in the following format
For this customer its getting change to £1999.
Any help/advice would greatly be appreciated.