Microsoft Exchange SP2 is dismounting store...?

Posted on 2009-02-23
Last Modified: 2012-05-06
Good Morning,

I have a issue with Exchange 2003 SP2 all 'the sudden and I am not sure whats causing it.  The last six days the information store has become dismounted every other day.. (4th time this morning).  I really am not quite sure what else to say, its exactly that.  There is a file share on the server, (maybe 800MB worth of data) its Running Exchange 2003 SP2, and BES Server 4.0 (or 4.1)...Windows Server 2003 SP1.

I checked the event viewer, and found Event ID 9690

Exchange store 'First Storage Group\Mailbox Store (PAYLESS-FAX2)': The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 18 GB. This database size has exceeded the size limit of 18 GB.

This database will be dismounted immediately.

I was under the impression that the information store could not exceed 75GB on SP2, and 20-25 on SP1, is this because the information store is to large, or is there something else being factored into this?

Question by:paylessoffice
    LVL 6

    Accepted Solution


    Author Comment

    Ah Ha!  It worked....I didn't realize that the addition of SP2 for Exchange would not automatically increase that size, or at least give you the ability to do so.  But thank you, so far, the addition of the registry keys to the Private and Public folders seems to have worked, the Information store is rolling away, and all seems to be well.  Thank you!

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